CUSTOMER SERVICE

ABOUT US
We are an online furniture business that is owned and operated in Australia – you will work with two of our brands.

I will only look at applications that state ORDERBZRC in the subject heading and also that apply with more than 6 apply points.

ABOUT THE JOB
* Starting with customer service during the week and then some weekends once trained.
* Hours will start at 3-5 hours per day (Monday – Friday) – this could be more or could be less, with weekends being mandatory within the next few months.
* Start time will be anywhere from 7am PH time.
* We require you to be flexible & be able to start at the time you are assigned.
* Starts at $3 USD per hour, increasing to $4 USD per hour after 1 month trial period. If you really are a superstar, we will look at more pay increases following 4-6 months of working with our company.

REQUIREMENTS
(you will not be considered if you do not tick all of these boxes)
* You must have worked with an Australian company prior and be familiar of how Australian addresses work and what they look like – you must provide proof of having worked with an Australia company.
* You must not have another job that requires overnight work and you also must not work for any other companies while on the clock with us.
* You must have worked in customer service for a minimum of ***5 years*** – very important.
* You must be able to have perfect attention to detail and excellent written Australian/British English.
* You must have worked with Gorgias in the past with a minimum of 1-2 years experience – SUPER IMPORTANT! Do not apply if you have not worked in Gorgias.
* You must have a good working computer and a second screen and have proof of this

DESIREABLE
* Expansive Spreadsheet knowledge (for future tasks and more hours)

WHAT YOU GET
* You get to work with an amazing team here in Australia.
* There will be opportunities to expand knowledge of tasks throughout the business.
* Opportunity for a pay increase
* You will be trained and work alongside our Australian customer service superstar.