About Us:
BioPak is the leading manufacturer and distributor for all Sustainable Food Packaging solutions, ranging from cups & lids, trays, cutlery and much more. We are firm believers in taking responsibility for the sustainability through every stage of our products’ lifecycle, whilst delivering excellent, fast, professional service to our customers.
Our Work Environment:
Our Team has grown rapidly from our inception in 2008 and we are proud to have maintained a top class working environment for our staff.
Our Management Team are passionate, driven and enthusiastic, which flows into the way we work.
Our Goal is to bring on board motivated, driven individuals who have a desire to be a part of a forward thinking business. We pride ourselves on improving systems by questioning the status quo and utilising technology.
An Opportunity has come around now to expand our Horizons Customer Service Team.
Whilst sharing the same values, systems and processes we are looking for a Customer service Administrator
The Role:
As a Customer Service Admin, you will be joining a small, dedicated team and will be tracking and updating customer delivery confirmations within our inhouse CRM.
Your day to day will include:
**Communicating with 3PL Shipping Partners to confirm if an order has been delivered
**Data Entry Tasks – Update the order and confirm the proof of delivery requirements
About You:
**Fantastic Customer Service Skills
**Ability to multitask and prioritise work
**Positive open minded attitude to learning
**Proven ability to work autonomously and proactively
**Ability to work proactively under time constraints
**Can use learn technology / software effectively and efficiently
**Previous Experience working with Australians will be highly regarded
**Ability to think outside the Box
**Well spoken English both Verbally & Written
**Excellent Phone manner
**Excellent Attention to detail
**Fast & accurate Data Entry skills
**Netsuite experience will be highly regarded
**This is NOT an outbound sales or cold calling role
Interviews will be conducted via Skype and you may be required to fill out a written test.
– Please let us know the result for your internet speed. /
-Please tell us about yourself & your home office setup – Are you in a quiet neighbourhood?
Do you have children at home while you are working?
Do you have a separate room for your home office?
*Only shortlisted candidates will be contacted.
APPLY FOR THIS JOB:
Company: Remote Workmate
Name: Daniel Rivers
Email: