Customer Service – Admin Support

We are a Plumbing, Heating, and Services Business based in Ireland operating since 2011. We are constantly expanding and growing. We have an exciting opportunity for a Customer Service Representative with good Admin experience. We are offering a base salary of $900 per month with monthly bonuses for reaching targets and goals. Salary paid weekly. This is a full-time position.

Please read the description fully as we are searching for the best talent in their field and that is why we are offering a very attractive salary.

We will provide paid training, to integrate you into our team.

Job Criteria:
1. We will expect you to work in our timezone: Time Zone GMT UTC +0
2. You will be managing a Geographical area.
3. Liaise with customers in English, through phone, email, and chat support. Always keeping the customer up to date.
4. Project-manage installation, repairs, and maintenance for customers.
5. Oversee the property repairs or installation for each property from beginning to end.
6. Oversee and maintain a list of contractors plumbers, heating engineers, electricians, roofers, painters, and drainage engineers.
7. Create a list of Trustworthy Contractors, by networking and calling tradespeople to come on board.
8. Obtain contractor/vendor quotes for the customer’s project.
9. Convert customer inquiries into a job and allocate them to a tradesperson from your list of contractors.
10. The Job will be fully trackable through our Job Management system from start to finish.
11. Collect all relevant insurance, certificates, and trade qualifications from contractors.

Requirements for this Position:
1. Minimum of 5 years of Customer Service experience in residential or real estate.
2. Minimum of 1 year of handling or dealing with property management.
3. Quick learner and adaptable to change.
4. Must have good English, written and spoken.
5. Good organization skills and high-quality attention to detail.
6. Willing to learn new skills.

Please do not apply if you do not meet the criteria!

Please email your Answers to the following questions and your CV to
Click to view
Please use your full name as the Email Subject line.

1. First and last name
2. Phone number
3. Please describe your qualifications
4. Please describe in detail what you think you could bring to this position.
5. How many years of experience have you had in Customer Service?
6. Have you had any Property or Real Estate Management Experience?
7. When was the last time that you went above and beyond in helping someone with a work project?
8. What is your current work situation? Are you currently employed?
9. We will require you to make and receive phone calls to customers and contractors. How would you rate your phone skills?
10. What type of phone do you have? iPhone or Android.
11. What type and spec of computer/laptop do have?
12. Please email your Resume.
13. Please email a picture of you holding some form of Government ID.
14. Please email a screenshot of your internet speed.
15. Please complete a free IQ test at Click to view/public/mensa-iq-challenge and email a picture of the results.
16. Please complete a free Personality Test at Click to view/free-personality-test and email a picture of the results.
17. Please complete a free Typing Test at Click to view/ and email a picture of the results.
18. Please email a Youtube or Vimeo link to a minimum of a 1-minute video telling us about yourself.

We look forward to receiving your application.
Trevor