CUSTOMER SERVICE AGENTS NEEDED

Are you a persuasive communicator with a passion for customer service? Do you thrive in a fast-paced environment and enjoy achieving targets? Join our dynamic team as a Customer Service Representative and make a significant impact on our business growth!

We are a leading financial services company dedicated to helping businesses achieve their goals through customized funding solutions. As a Service Representative, you will play a pivotal role in connecting with potential clients, understanding their unique needs, and providing them with tailored financial solutions.

Responsibilities:

1. Engage potential clients: Initiate outbound calls to potential clients, building rapport, and effectively explaining our financial products and services.

2. Understand client needs: Conduct thorough needs assessments to identify clients’ financial requirements and goals, offering appropriate funding solutions to meet their specific business needs.

3. Provide exceptional service: Deliver outstanding customer service by addressing client inquiries, resolving concerns, and ensuring a positive experience throughout the sales process.

4. Meet and exceed sales targets: Consistently achieve and surpass sales goals by actively promoting and selling our financial products and services, while maintaining a high level of professionalism and integrity.

5. Maintain accurate records: Document all client interactions, inquiries, and sales activities in our CRM system to ensure accurate reporting and follow-up.

Requirements:

1. Previous sales and customer service experience: Minimum of 1 year of successful sales experience, preferably in a call center or related environment.

2. Excellent communication skills: Exceptional verbal communication skills with the ability to engage and build relationships over the phone. Strong active listening skills are essential.

3. Results-driven mindset: Proven track record of meeting or exceeding sales targets, with a passion for driving results and achieving success.

4. Customer-centric approach: A customer-focused mentality with a genuine desire to help businesses succeed and find suitable financial solutions.

5. Resilience and adaptability: Ability to handle objections, overcome challenges, and adapt to changing business needs in a fast-paced sales environment.

6. Strong work ethic: Self-motivated and highly driven, with a commitment to personal and professional growth.

7. Tech-savvy: Proficient in using CRM systems, Microsoft Office, and other sales-related software.

8. High school diploma or equivalent: Additional education in business, finance, or related fields is a plus.

Benefits:

1. Competitive compensation package: Enjoy a base salary with an attractive performance bonus pay structure, allowing you to maximize your earning potential based on your performance.

2. Comprehensive training: Benefit from extensive training programs designed to equip you with the knowledge and skills needed to excel in your role and grow within the company.

3. Career advancement opportunities: We value internal growth and provide opportunities for career progression based on performance and potential.

4. Positive work environment: Join a supportive and collaborative team where your contributions are recognized and rewarded.

5. Work-life balance: Enjoy a consistent work schedule that allows for a healthy work-life balance.

If you are a motivated professional who is eager to make a difference, We are the perfect place to unleash your potential. Join us in our mission to empower businesses with the financial resources they need to succeed. Appl