About Us:
At Sparkling Clean, we pride ourselves on providing exceptional service to our clients. We are a local cleaning company in Hawai’i USA dedicated to delivering high-quality services and ensuring customer satisfaction at every touchpoint.
Job Description:
We are seeking a talented Virtual Assistant to join our team and assist with customer service and administrative tasks. As a Virtual Assistant, you will play a crucial role in maintaining positive relationships with our clients and ensuring smooth operations behind the scenes.
Responsibilities:
– Handle customer inquiries via phone, email, and text promptly and professionally
– Provide accurate quotes and information to potential customers over the phone
– Assist with booking appointments, scheduling, and managing calendars
– Generate invoices, process payments, and manage billing inquiries
– Follow up with clients post-sale to ensure satisfaction and address any concerns
– Perform various administrative tasks as needed to support the team and business operations
Requirements:
– Availability to work 8:30am to 4:30pm HST.
– Proven experience as a virtual assistant or in a similar customer service/administrative role
– Excellent communication skills, both verbal and written
– Strong organizational and time management abilities
– Ability to multitask and prioritize tasks effectively
– Experience with customer relationship management (CRM) software is a plus
– High-speed internet connection and a quiet workspace for remote work
Benefits:
– Flexible and collaborative work environment
– Competitive compensation package
How to Apply:
If you are a proactive, detail-oriented individual with a passion for delivering exceptional customer service and supporting business operations, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for this position.
Join our team and be part of a dynamic and growing company committed to excellence in everything we do!
APPLY FOR THIS JOB:
Company: Cascade Web Solutions
Name: Vivian Smalling
Email: