Customer service assistant

Vacancy: Customer Service Representative

Let us introduce ourselves:

We are a fast growing E-commerce company selling clothing in multiple countries. Our rapid growth is due to our valued customers. We offer a wide range of products and continue to invest in quality, innovation and excellence. Because we consider customer satisfaction our #1 priority, we do our utmost to give our customers the best experience.

We strive to provide our customers with the best possible service. We believe that our customers’ satisfaction is the key to our success. For this reason, we are looking for enthusiastic and experienced customer service representatives to join our team.

Job Description:

As a Customer Service Representative, you are the face of our company and play a crucial role in building strong relationships with our customers. You will be responsible for answering questions, resolving issues and ensuring a positive customer experience.

What we are looking for:

Experience: We are looking for candidates with demonstrated customer service experience. You understand the importance of customer satisfaction and know how to resolve customer issues effectively.

Zendesk: Experience with Zendesk is a plus, but not a requirement. If you are familiar with it, that is an advantage, but we can also provide training and support for candidates who want to learn.

Flexibility: We believe in flexibility. Our team has the freedom to work when it suits them best. This means that you can set your own working hours so that you have plenty of free time. You can even work nights if you want!

Responsibilities:

– Answering customer inquiries via email.
– Resolve customer issues and complaints in a professional and friendly manner.
– Recording customer information and communication in our system (Zendesk).
– Collaborate with other team members to find solutions to complex customer inquiries.

What we offer:

– A flexible work environment where you can set your own working hours.
– Training and support to help you excel in your role.
– The opportunity to contribute to the growth of our company and gain valuable customer service experience.
– A friendly and supportive team who are always ready to help.
– An option to potentially advance as head of customer service.

How to apply:

Are you ready to be part of our customer service team? Send your resume and a cover letter describing your experience and interest in the position to Click to view We look forward to hearing from you!

Thank you for your interest in our facture. We look forward to receiving your application and possibly becoming part of our dedicated customer service team!