About Us:
We are a Residential and Commercial Cleaning Service company seeking an experienced Administrative Assistant. We value exceptional verbal and written English communication skills and a neutral or close-to-American English phone accent.
Training:
We provide orientation and training on our company workflows, SOPs, and platforms. The ideal candidate will be a quick learner and proficient within two weeks of joining us.
Key Responsibilities:
-Receive inbound calls from potential clients/applicants
-Handle inquiries and set appointments
-Book cleaners on our calendar
-Follow up with phone leads
-Take notes of client requests/cancellations
-Communicate with cleaners about client requests/changes/cancellations
-Update clients, leads, and cleaners
-Review resumes and applications to identify qualified cleaners
-Coordinate and conduct interviews to evaluate candidates’ qualifications and fit for the role.
-Assist in recruitment of new cleaners
-Manage emails and calendar
-Perform ad-hoc administrative tasks
What We’re Looking For:
-Exceptional English language skills (C2 or above)
-Organized with great attention to detail
-Close-to-American or neutral accent
-Customer Service experience (Inbound/Outbound Calls)
-Experience in HR recruitment or management (US Recruiting is a BIG PLUS)
-Prior experience in cleaning services company is a plus
-Ability to research and perform tasks with minimal supervision
-Proactive with great initiative
-Problem-solver and go-getter
-Dependable and trustworthy
Experience Required in:
-Customer Service (Inbound/Outbound Calls)
-Email Management
-Calendar Management
-Administrative/Executive Assistance
-Asana
-Microsoft Suite (Excel, PowerPoint, etc.)
-Google Suite (Spreadsheet, Docs, etc.)
-Manual Online Dialing Systems (Grasshopper, Mojo, etc.)
Technical/Workspace Requirements:
-Internet speed of at least 25 Mbps
-Backup Internet (REQUIRED)
-Noise-cancellation headset (REQUIRED)
-Webcam
-Backup power (a huge bonus)
How to Apply:
If you meet the above requirements and are interested in joining our team, please complete this Google Form: /Q4zLjm36YeiQd1Bs6
Important:
-Fill out the application link provided above.
-Do NOT message us on this platform; you will be ignored.
-Failure to follow these instructions will result in the rejection of your application.
Join us and be an important member of our growing team, playing a key role in our company’s success!
APPLY FOR THIS JOB:
Company: Short Story
Name: Sheri Richardson
Email: