Customer Service Hero

If you want to do something meaningful, have a lot of empathy, and would like to assist our customers with one of the most important moments in their life, this position is for you. Job Overview: We are seeking an enthusiastic, patient, and empathetic customer service manager who has great interpersonal and organizational skills.

General Accountabilities:
* General customer communication
* Identify and resolve issues with suppliers and customers
* Various order fulfillment duties
* Maintaining great customer relationships
* Helping our customers feel comfortable while they are making one of the biggest decisions of their life

Desired Skills/Experience
* Excellent Spoken and Written English
* Empathy
* Exceptional
* Communication Skills
* Patience, and Self Control
* Highly Organized
* Team Player
* Due-Date Conscious
* Basic Google Docs
* Positive and Can Do Attitude
* Tech-Savvy
* Excellent Work Ethic

Work is in US hours. 8-9h/day between 9 AM and 7 PM EST.
Excellent

Company Overview? Headquartered in Boynton Beach, Florida, Click to view is an online retailer of diamonds, engagement rings, and fine jewelry. With thousands of 5-star reviews over the past ten years, we have built a reputation as the highest-rated online diamond retailer. The Brilliance Team is made up of a group of dreamers, designers, and doers with the goal of disrupting the engagement ring industry and consistently pushing its limits. At Brilliance, you will find a one-of-a-kind culture that empowers some of the industry’s brightest individuals to do their best work, further develop their professional goals, and grow into the ultimate versions of themselves. We believe that the journey toward achieving a goal is more important than the goal itself.

Compensation & Benefits:
* Compensation Based on Skill & Experience; $500.00 – $700.00 per month + benefits
* Paid Time Off
* On-the-Job Training

Work location
* Remote

Job Type: Full-time
Salary: $500.00 – $700.00 per Month

Weekly day range:
* Monday to Friday