About You
You are a Customer Service Advocate with a background in Home Health Care.
You enjoy helping people and providing support where needed.
You are relatable, empathetic and a good communicator.
You have an eye for detail and like things to be well organized and accurate.
You are a natural completer who enjoys getting tasks ticked off on your to-do list.
You can work independently as well as in a team.
You enjoy working within a fast-paced environment.
If that sounds like you, then come join our family orientated team.
At Zeabe, we believe that life is about living not just existing. We believe everyone deserve the dignity of care in the comfort of their own home. The way we do that is by delivering the best care to clients in the communities we serve.
What Others Say
“I have been with Zeabe for 2 years, I can honestly and truly say that they match me with compatible clients they’re very caring and loving people that work in the office and Ms. Heather and Mr Mike is awesome. Dynamic team.” S.W.
“Great company to work for and highly recommend, and wonderful staff” J.M
Responsibilities
Primarily
After hours scheduling (such as cancelling shift, re-opening shifts, contacting Caregivers to fill shifts that have been called-out)
Responding to Caregivers Issues
Responding to Client Issues
Providing scheduling assistance through answering basic questions, like who is my caregiver, some questions from caregivers.
Sending message to Caregivers
Reviewing the Schedule to see who is not clocked-in or clocked-out and contacting them.
Secondary
Entering New Caregivers into various Apps
Processing Terminated Caregivers through various Apps
Uploading Data to keep our CRM system
Reviewing Care Plans vs Schedule and Identifying variances
Provide relevant and up to date reporting data
Naming and Filing Electronic Documents in SharePoint
Qualifications
High School Diploma
Good written and spoken English language skills
Previous work-related experience, knowledge, or experience in a similar role
Great communication skills including telephone manner
Tech Savvy; Essential
Microsoft Office 365, Outlook, Excel, Word.
Qualifications, such as HHA, CNA or experience within home healthcare preferred but not required.
About Us
Our story is a little different. Our business was started in 2016 by a New Zealander. Being from New Zealand means we do things a little differently, in a good way.
At Zeabe, we believe that life is about living, not just existing. We’re passionate about providing our clients with the dignity of care in the comfort of their own home they deserve. The way we do that is by delivering the best care to clients in the communities we serve. Zeabe is an Unskilled Home Healthcare Agency operating out of Delaware USA looking to develop our systems to support the development of our Delaware business, and our franchisees as we begin to franchise in Q1 of 2024.
IMPORTANT NOTE: Please provide a link to your CV, Personality Profile, and an English Comprehension Test Results. Response without a link to a CV will not be considered, as I have no way of understanding the relevancy of your experiences and skills.
Schedule:
Three (3) shifts available of eight hours each
Friday to Sunday
EST – 12:30am to 8:30am
Application Question(s):
Why do you feel you would be a good fit for this role?
Education:
High school or equivalent (Required)
Related Experience:
Work Location: Remote
APPLY FOR THIS JOB:
Company: Bc3 Digital
Name: Mike Doughty
Email: