We are thrilled to be looking for a new member of our team who:
– wants a long-term stable career
– has exceptional attention to detail and a track record of outstanding administrative success
– wants to develop and grow their skillset within a thriving business
– enjoys solving problems and serving customers
– has excellent written and spoken English skills
– can work independently and be self-sufficient but also work as part of a team
– can be proactive and can identify and offer solutions to problems as they arise
So who are we? We are:
– A fast-paced and entrepreneurial Serviced Accommodation Management company which is proliferating across the UK
– Currently operating in 15 major towns and cities in the UK and looking to add many more in the coming months and years
– Selling our properties on Online Travel Agent (OTA) websites such as Airbnb and plus many, many more
– Working with both leisure and corporate guests looking for great prices, superb service and a home away from home.
– Continuously striving to improve and refine our service to become to very best at what we do
The day-to-day activities of the job role would include (but are not limited to) the following:
– Inbound Calls (Guests, OTA’s, Housekeeping)
– Outbound calls (Guests, OTA’s, Housekeeping)
– Coordinating projects to ensure that deadlines are met
– Producing and maintaining Excel Reports
– Documenting processes
– Responding to OTA messages in a professional and friendly manner
– Basic marketing support (handling guest reviews)
– Ad-hoc tasks such as producing documents and spreadsheets
– Strong team communication
– Keeping all systems up to date
The right candidate must have a background with:
– Administration
– Confidence in speaking with people from the United Kingdom
– Strong Excel skills
– Ability to solve problems and find creative solutions
– Good written and verbal communication skills (English)
– Willingness to learn new systems
This position will be for 40 hours per week with 2 days off. The schedule is based on UK timezone. No side hustles/part-time work aside from this role will be allowed.
Experience in the Hospitality industry itself is not essential (but would be looked upon favourably) as full training will be given.
***Please only get in touch if you are looking for a career***
To apply please fill go to the link below and complete the form:
/NbU58fAtx3kZHgAj9
We look forward to welcoming the successful candidate to the team quickly and helping them grow and develop their career with us.
APPLY FOR THIS JOB:
Company: BME
Name: Trish
Email: