Brown’s Plumbing & Heating is a plumbing, heating, and air conditioning services company looking for individuals with the drive to maximize their earning potential. We are looking to hire a full time, permanent Virtual Assistant to help run the office. This role will be a hybrid of approximately half time as an Executive assistant to the owner, and half time Customer Service Representative mixed with some administrative duties. Our focus is to provide our staff with a challenging yet rewarding work experience, all while maintaining a fun atmosphere.
We are growing and looking for an A-player administrator who can answer “YES!” to the following questions:
Do you exceed people’s expectations on a regular basis?
Are you professional and results driven, yet lighthearted and fun?
Do you play to win?
The Virtual Assistant position is a critical role. The purpose is to ensure details are correctly tracked and monitored in our back end systems and customers are taken care of
Duties (included but are not limited to):
– Email, schedule, and message management for the owner
– Answering phones, booking service calls, and dispatching technicians.
– Create a positive working environment for co-workers
– Data entry
– Researching and inputting data in a spreadsheet
– Complete tasks as requested in our project management system
– Daily updates to all required administrative tracking systems and CRM
– Offer feedback to improve current systems
– Daily use of our tech stack – ServiceTitan, Podium, Google Suite, and others
Requirements:
– Working hours are 8 hours a day; at least 4 of those must be between from 8am-5pm Central Standard Time, Monday to Friday,
– A laptop/computer with a second screen set up
– Headset/headphones for when we have video meetings
– Mouse and keyboard and second monitor
– Strong internet connection
We are based in just outside of Winnipeg, Canada.
Do we have your attention? If so, please complete this intake form /Yb6HDVtWJKGfWzd5A
APPLY FOR THIS JOB:
Name: Chad Brown
Email: