Customer Service Representative

Experienced Dropshipping Customer Service Specialist

Are you a seasoned customer service professional with a solid background in dropshipping? Are you up for a challenge in a fast-paced environment? Join our team as a Dropshipping Customer Service Specialist and be at the forefront of ensuring exceptional customer experiences.

Position: Dropshipping Customer Service Specialist
Type: Full-time 8 hr a day (optionally 7 days a week)

About Us:
At our company we’re an established dropshipping powerhouse, connecting customers with a diverse array of premier products. We’re seeking a skilled and dedicated team member to uphold our tradition of top-tier customer satisfaction.

Responsibilities:

– Handle a substantial volume of customer inquiries via email, delivering prompt and effective responses.
– Leverage your extensive dropshipping expertise to assist customers with order tracking, product inquiries, and issue resolution.
– Work closely with our operations team to ensure seamless order processing, shipping, and delivery.
– Maintain comprehensive records of customer interactions and feedback to contribute to continuous improvements.

Requirements:

– Proven track record in dropshipping customer service, showcasing a deep understanding of industry practices.
– Exceptional written communication skills, capable of managing 400-500 emails per day.
– Full-time availability for 8 hours per day, with the option for an extended commitment of 7 days a week.
– Familiarity with various e-commerce platforms and adeptness with order management systems.
– Strong organizational skills and meticulous attention to detail.
– Command of several languages: English, Dutch, German, Norwegian, Swedish. You may use translation app e.g. Click to view

Benefits:

– Competitive compensation commensurate with your experience and skill set.
– Choose between remote work or join us at our [Location] office.
– Opportunity for personal growth within a dynamic and innovative company.
– Collaborative and positive work environment.

If you’re prepared to elevate your career and take an instrumental role in our customer service team, we’re eager to hear from you. Please send your resume with as titel ‘chooseme’ along with a tailored cover letter that highlights your dropshipping customer service background to Click to view. We’re excited to learn how your skills can contribute to our team’s ongoing success.