I’m looking for a Customer Service Representative (CSR) who dreams of a workplace where they can shine while taking care of our clients and making them incredibly happy.
Hi! I’m Gretchen. If you’re tired of bosses who don’t value you and are ready to have a chance to make a difference, keep reading.
We are seeking a heart-centered individual who loves supporting their team and clients alike, and who can help us onboard new clients, answer questions, and manage client portfolios. This is not a call center role; it’s about maintaining and nurturing client relationships, ensuring their happiness and satisfaction.
We believe there’s more to work than just working. We want it to be fulfilling, meaningful, and joyful for every member of our team. If you’re someone who:
– Absolutely loves keeping the people around them happy and finds joy in helping others
– Is eager to try new things and open to using AI and other technologies
– Maintains a positive attitude
– Is persistent, driven, and proactive
– Has strong communication skills
– Excels in both spoken and written English
– Is highly organized and detail-oriented
– Can provide solutions to problems
– Isn’t afraid to ask questions
– Can start immediately
– Is available from 6 am- 4 pm ET (US) in full-time employment (40 hours per week)
– Has a minimum internet speed of 20mbps
Then we want to hear from you! We believe in bringing EXCELLENT people onto our team and giving them the freedom to be amazing.
Please answer the following questions in your reply!
Application Questions for Customer Service Representative (CSR):
1. What kinds of software systems have you used in customer service? (e.g., CRMs, task management software)
2. Tell us about your background and experience in customer service.
3. How much experience do you have with AI? If you haven’t used AI, how do you feel about learning and trying it?
4. Can you describe a client interaction that you handled exceptionally well, and explain why you are proud of it?
5. How would you rate your organizational skills from 1-10? Why do you consider yourself organized?
6. What are your computer specifications and internet speed?
7. What was your previous salary? (Optional)
Thank you very much for your time. We look forward to hearing from you and potentially welcoming you to a team where you can truly shine!
PS. Check out this short video if you want to get to know us a little bit: [/view/I1c0Ug9QS45](/view/I1c0Ug9QS45).
APPLY FOR THIS JOB:
Name: Gretchen Tauch
Email: