Customer Service Representative and Administrative Assistant

Join Our Team: Customer Service Representative and Administrative Assistant

Are you a proactive, service-oriented individual looking for a dynamic role? Our company is seeking a dedicated Customer Service Representative and Administrative Assistant to support our growing team. This remote position is perfect for organized and detail-oriented professionals based in the Philippines who are ready to take on a challenge. We are a moving and junk removal business based in the US looking for our next rockstar employee.

Responsibilities:
– Provide exceptional customer service via phone and email
– Manage scheduling, correspondence, and other administrative tasks
– Collaborate with various departments to streamline operations
– Handle customer inquiries and resolve issues promptly
– Maintain accurate records and documentation

Qualifications:
– MINIMAL ACCENT REQUIRED; frequent phone calls demand clear communication with US-based clients
– Excellent communication skills in English both written and verbal
– Must submit a voice recording sample
– Minimum 1 year experience in customer service roles for US-based companies
– Strong organizational and multitasking abilities
– Proficiency in MS Office and customer service software
– A strong passion for customer service
– Willingness to work US hours
– Willingness to work varying/flexible hours during the week, such as 4-6 hours on some days, and 10-12 hours on others (not to exceed 40 hours per week)
– Must use Timeproof for time-keeping

Please tell me your favorite color in your application response.

This position is eligible for the 13th month bonus provided the applicant meets satisfactory benchmarks and stays with the company a minimum of 6 months.

We offer competitive compensation, flexible hours, and the opportunity to work with an international team. If you’re passionate about providing top-notch customer support and thrive in a fast-paced environment, we’d love to hear from you!

As a young growing company, there is room for this role to grow and expand along with us, with compensation raises to match.

Apply now to become a vital part of our company’s success story. We can’t wait to welcome you aboard!