Our team is dedicated to expanding our E-Commerce brand and is in search of an experienced Customer Support Agent to join our ranks. If you’re driven by a passion for assisting others, boast a strong background in Customer Service, and are seeking a stable, long-term opportunity to work from the comfort of your home, we’re eager to get to know you better!
Joining our team comes with a host of advantages, including:
– HMO Health Insurance: We’ve got you covered for your well-being.
– Paid Time Off: Embrace a work-life balance that suits you.
– Opportunities for Promotion: As our brand grows, so do your career prospects.
– Ongoing Training: We’re committed to upskilling and enhancing your abilities.
ABOUT THE JOB:
You’ll be responsible for a diverse set of tasks, including:
– Customer Inquiries: Addressing customer inquiries through email, live chat, and occasionally through social media comments and direct messages.
– Returns and Refunds: Managing the process of refunds, returns, and exchanges to ensure customer satisfaction.
– Product Assistance: Providing customers with information about our products, pricing, availability, and the ordering process.
– Administrative Support: Assisting with essential tasks like data entry to ensure smooth operations.
ABOUT YOU:
To excel in this role, you should bring the following qualities:
– Excellent Communication: You possess outstanding written and verbal communication skills.
– Proactive Attitude: You’re a proactive and attentive communicator, ensuring that customer needs are met promptly.
– Adaptability: You’re flexible and can thrive in a dynamic work environment.
– Enthusiastic: You’re excited to be a part of a rapidly growing E-commerce team, and your enthusiasm is contagious!
APPLICATION:
Ready to take the next step? Apply today by visiting our application form: /DE2whY1j46qgnQyr9
Don’t forget to use the Application Code: CS3
Join our team and become an integral part of our E-commerce journey!
APPLY FOR THIS JOB:
Company: Bailey Whissel Marketing Agency
Name: Azita Fatemeh
Email: