Customer Service Representative (Near-native English accent)

Overview:

We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. If you have a near-native English accent, excellent Excel expertise, and solid customer service skills, we want to hear from you!

Responsibilities:

Interact with customers via phone, email, and chat to provide exceptional service.
Utilize excellent Excel skills to manage and analyze customer data.
Address and resolve customer inquiries and concerns promptly and professionally.
Collaborate with cross-functional teams to ensure seamless customer experiences.

Requirements:

Near-native English accent, with clear and effective communication skills.
Demonstrated expertise in Excel, with the ability to efficiently navigate and manipulate data.
Proven track record of providing outstanding customer service.
Strong problem-solving and interpersonal skills.
Ability to adapt to a fast-paced and dynamic work environment.
Detail-oriented with a focus on accuracy.
Excellent time management and organizational abilities.
Previous experience in customer service or a related field is a plus.

What We Offer:

Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
A remote work environment that allows you to contribute from the comfort of your own space.

At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

We anticipate a high volume of applications for this position. To ensure that we can effectively screen candidates who can adhere to instructions, please furnish the following information when applying:

Full Name:
Email Address:
Phone Number:
Total number of years in Customer Service:
Expert using MS Excel (Yes/No):
Amenable to working in a full-time engagement (Yes/No):
Amenable to working in a PST shift (Graveyard shift MNL time):
Link to Introductory Audio or Video Recording:
Link to Resume:
WhatsApp Number: