Customer Service Representative (Partner Placement Representative)

Please read the job description and FULLY fill out the application form below to be accepted as a candidate for this position.

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At One Janitorial, our core values are – Discipline – Ethical – Results-oriented – Impact – Committed – Responsibility

One Janitorial is looking for a passionate Partner Placement Representative that can find cleaners and partners to service our accounts.

This is an exciting opportunity to join a growing company with great hours in a fun yet professional atmosphere & culture.

Your day will include:

• 150+ outbound calls a day
• Video Screen Share Presentations
• Handle Tickets
• Solving and answering queries of our partners
• General Administration Work
• Part of “On Call” After Hours Rotation

Must have:

• A proven track record in customer service (team lead experience is an advantage)
• 9 out of 10 English written and spoken
• the ability to answer calls after hours when scheduled
• Have or are willing to purchase an extended microphone headset ($15 on amazon), Computer with 4 GB of ram & a good webcam, Internet that is fast – On google, type in – internet speed test – take a free test to find out.
• Quiet place to work at home without being interrupted.
• Able to work 8 am to 4:30 pm MDT – Monday to Friday.
• Excellent written and verbal communication skills.
• Must obtain a high level of energy.
• Must be willing to put in the extra hard work to get the result.
• Familiarization with Google programs (sheets, drive, Gmail, etc) is an asset.

What would help you succeed:

• Having 2-4 years in the related job role, such as customer service and/or sales
• 1-2 years experience with vetting and hiring high-level positions
• High Level of Negotiation skills
• Task focused and able to hit deadlines
• Intelligent and quick thinker with problem-solving
• High level of reading and writing skills
• Organized and prioritized
• Drive to go above and beyond and do whatever it takes

We Offer YOU!

2 weeks of vacation to start.
$6CAD/hr to start
Working with a company that cares about your success with opportunities to grow within the organization.

key qualities I’m looking for:
• High level of energy
• Above and beyond
• Quick learner
• Sales orientation/sales experience
• Negotiation skills
• Prioritized and organized
• Task focus
• Hit deadline
• Able to handle large inbound and outbound calling, texting and email
• Hitting targets and deadlines