Home » Customer Service Representative – Permanent WFH

Customer Service Representative – Permanent WFH

Date Posted —

Type of Work:
Full Time
Salary:
$500/month – weekly paid
Hours per Week:
40

Job Description

We are looking for efficient, dedicated loyal individuals that can contribute to our goal of being the best in class for a healthcare waste disposal company in the United States.

WORK REMOTELY: YES
WORK HOURS & SCHEDULE: Monday – Friday; 8:00 AM – 4:30 PM CST. Fixed Saturday and Sunday off
WORK DURATION: Full Time
RATE & SALARY RANGE: $450/Month + $50 monthly internet allowance

Benefits:
Monthly Incentives
Paid Leaves
Salary Increase
Work Anniversary Bonus
No work with pay on US Holidays
Permanent work-from-home position
Fixed Saturday and Sunday off

DESCRIPTION AND INFORMATION: We are looking for efficient, dedicated loyal individuals that can contribute to our goal of being the best in class for a healthcare waste disposal company in the United States.

Job Responsibilities:
1. Responding promptly to customer inquiries, communicating with customers through various channels & acknowledging and resolving customer complaints (voice/email).
2. Knowing our products inside and out so that you can answer questions; and process orders, forms, applications, and requests.
3. Keeping records of customer interactions, transactions, comments, and complaints.
4. Ensure customer satisfaction and provide professional customer support.

Qualifications:
– Bachelor’s degree in a related field or equivalent combination of education and experience
– At least 2 years of Customer Service (BPO) with VA experience
– Excellent communication and customer service skills
– Flexible – Willing to take on tasks, instructions, and/or work requests as needed
– Resilient – Can work with less supervision, adapt in a fast-paced environment, and multi-task effectively
– Professional; fast learner & who can adapt to change
– Strong interpersonal and team collaboration skills
– Proficiency with Microsoft Office, Outlook, Excel and other related software

Basic Technical Requirements:
– Your own laptop/desktop PC with the following minimum specs: i5 5th gen and above/AMD equivalent; 8GB RAM; Mozilla or Chrome installed; Windows 10 upwards.
– A consistent and stable internet connection of at least 20Mbps
– With back-up computer, internet connection and power supply
– Noise-canceling headset/headphones
-A quiet and dedicated workspace at home

HOW TO APPLY: Interested and Qualified Candidates may send the following to

1. An updated and comprehensive resume

2. Screenshot of the candidate’s internet speed using

3. Provide a screenshot or detailed information regarding your laptop specifications

4. Record a 1–2-minute video introducing yourself and explaining why you are interested in the job. The video should be recorded using Loom, and the link should be shared with us for easy access

*****We will reach out to all qualified candidates for pre-screening interviews within 24-48 hours.*****

APPLY FOR THIS JOB:

Company: Humano
Name: MedPro Recruitment
Email:

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