Do you dream of going to work every day, putting in a long 10-hour shift surrounded by cubicle walls, a boss that doesn’t appreciate you, and co-workers who drive you insane?
If not, then read on…
We are a global leader in personal development and health products. We distribute our products exclusively online, to our millions of customers, all around the world.
Our goal is simple.
To make a positive difference in as many lives as we can, by helping people with the health of their mind, body, and spirit.
In order to have the largest impact possible, we’re looking to expand our team and bring on another dynamic, motivated self-starter to help us reach our goal. And we are in search of an awesome Junior Customer Service Representative to join our growing company.
Due to the majority of our customers being based in the US, UK and Canada, you must be fluent in English and be comfortable with customizing email replies.
We are looking for highly qualified candidates with the experience and characteristics below.
1. You must LOVE customer service and helping others with patience.
2. You fix problems for customers any way you can and you are highly resourceful.
3. You have been officially trained in customer support and have real-life applicable support experience.
4. You are a team player and have experience working with systems and processes.
5. You have worked with digital publishers or online companies in the past and understand the operations of the company.
6. You are very fast and self-reliant. You have consistently outperformed your peers in previous customer support roles.
7. You are confident and can improve customer support operations in any company.
8. You’re business level English is High and you can craft personalized emails to customers.
Job Description:
– Customer Support via Email (Daily).
– Creating Documentation and Processes for Customer Support if required.
– Being a part of Measurable Systems for Support Excellence.
This will be a full time position but there will be a trial period to see if you are a good fit within the organization.
Here are the websites you should look at before applying:
To apply, please send your resume to with the word “CET!”.
APPLY FOR THIS JOB:
Company: Fortune Cookie Wisdom Pte Ltd
Name: Marco
Email: