Customer Service Representative & Social Media Manager

We are looking for a full-time Customer Service Representative and Social Media Manager to join our team. You will be performing a variety of tasks, with detailed tutorials provided to guide you.

You Will Be Working On:

Customer Service:
Handle incoming calls and emails
Schedule service appointments and dispatch technicians
Provide customer support
Manage emails
Ensure quality control
Handle billing and payment collection
Make outbound cold calls

Social Media Management:
Create content and blog posting
Conduct product and services research
Execute social media marketing strategies

Skills Required:
Fluent/native level of English (written and verbal)
Experience as a CSR
Excellent time management
Organized and detail-oriented
Strong problem-solving skills
Ability to multitask
Willingness to learn
Strong attention to details
Friendly, patient, and professional demeanor

Pay:
TBD: Attractive hourly rate based on experience. Pay will depend on your skill level and qualifications.

Perks:
*Opportunities for Advancement and Bonuses.
*Remote Work: Work from the comfort of your home.

About Me:
I own two companies: Pacific Plumbing Team and Dynamic Power Group. I have been in business for over 8 years and currently have 11 employees. We are close group where everyone is responsible for our success

How to Apply:
Change the subject line to “I want to work for [please Insert who owns the companies].
At the top of your message, write a few sentences explaining why you would like this position and why you are a good fit. Please keep it short.
In your message, on top of it, include the phrase “Attention to detail is my strength” to show that you have read and understood the instructions.
Complete the following small task:
Visit one of our websites and find the most recent blog post. Mention the title of the blog post in your application.
Suggest one improvement for Google My Business or a new feature for our customer service process based on your experience.

Make sure to follow all the steps above. This is a great job opportunity with the potential for bonuses and raises, so I will only consider applicants who are genuinely interested in the job. If I decide to interview you, there will be a short Google video call, and video will be required.

Working Schedule:
PST Time (Los Angeles): 5.15 AM – 1.15 PM, Monday to Saturday.
Days Off: Saturday and Sunday.
Full-Time Only.