Customer Service Representative & Social Media Manager

We are seeking a part-time Customer Service Representative and Social Media Manager to join our team.

You Will Be Working On:

Customer Service:
Handle incoming calls
Schedule service appointments and dispatch technicians

Social Media Management:
Develop and implement a social media strategy.
Create, curate, and manage all published content (images, video, written) across various platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
Analyze key metrics and adjust strategies as needed to improve performance.
Stay up-to-date with the latest social media trends, tools, and best practices.
Manage social media advertising campaigns.
Create content and blog posting
Conduct product and services research

Skills Required:
Fluent/native level of English (written and verbal)
Experience as a CSR
Proven working experience in social media marketing or as a digital media specialist.
Knowledge of online marketing and a good understanding of major marketing channels.
Willingness to learn
Strong attention to details
Friendly, patient, and professional demeanor

Pay:
TBD: Attractive hourly rate based on experience. Pay will depend on your skill level and qualifications.

Perks:
*Opportunities for Advancement and Bonuses with a later full-time position.
*Remote Work: Work from the comfort of your home.

About Me:
I own two companies: Pacific Plumbing Team and Dynamic Power Group. I have been in business for over 8 years and currently have 16 employees. We are a close group where everyone is responsible for our success. As we expand our reach, we are looking for a talented and creative Social Media Manager to join our team and enhance our online presence.

How to Apply:
Change the subject line to “I want to work for [please Insert who owns the companies].
At the top of your message, write a few sentences explaining why you would like this position and why you are a good fit. Please keep it short.
In your message, on top of it, include the phrase “Attention to detail is my strength” to show that you have read and understood the instructions.
Complete the following small task:
Visit one of our websites and find the most recent blog post. Mention the title of the blog post in your application.
Suggest one improvement or a new feature for our customer service process based on your experience.

Make sure to follow all the steps above. This is a great job opportunity with the potential for bonuses and raises, so I will only consider applicants who are genuinely interested in the job. If I decide to interview you, there will be a short Google video call, and video will be required.

Working Schedule:
PST Time (Los Angeles): Part-time.
Work on Saturdays and Sundays PST 6 AM – 9 AM, 5 PM – 12 AM
Thank you and I hope to talk to you soon!