About Us:?We specialize in custom t-shirt printing, serving a wide range of customers with unique designs and high-quality prints. As we continue to grow, we’re seeking a dedicated and professional individual to join our team and help us elevate our customer experience.
Primary Responsibilities:
* Answering Phone Calls: You will be the first point of contact for our customers, providing them with warm and friendly service.
* Handling Customer Inquiries: Respond to questions about our products, services, and order statuses. Guide potential clients through our offerings and help them understand what we can do for them.
* Lead Follow-ups: Ensure that all incoming leads are promptly contacted, nurtured, and guided through our sales process.
* Creating Quotes: Based on customer requirements, provide accurate price quotations for custom t-shirt printing orders. This involves understanding their design needs, quantities, and preferred materials.
* Maintain Records: Document all interactions with customers in our CRM system, ensuring all data is accurate and up-to-date.
Required Skills and Experience:
* At least 1 year of experience in a customer service or sales role.
* Excellent verbal communication skills in ENGLISH
* A positive and patient attitude towards handling customer inquiries.
*Basic understanding of sales principles and customer service practices.
* Proficiency in using computer software, including CRM platforms and Microsoft Office.
* Strong organizational and multitasking abilities.
Desirable Qualities:
* Prior experience in a print-related industry or familiarity with custom t-shirt printing will be an added advantage.
* A proactive attitude with the ability to work independently and as part of a team.
Benefits:
* SALARY + COMMISSION
* Opportunity to work in a growing and dynamic industry.
* Continuous learning and development opportunities.
Application Process:?Interested candidates are invited to submit their CV, along with a cover letter detailing their relevant experience and why they’re a good fit for this role. ONLY APPLICANTS WITH AT LEAST 1 YEAR IN SALES WILL BE IS FULL TIME + COMMISSION.
CANNOT HAVE ANOTHER JOB WHILE FULL-TIME WITH US.
APPLY FOR THIS JOB:
Company: SOCIAL BLASTER LLC
Name: JC
Email: