Please read the entire listing and follow directions carefully to be considered for the position. Position is only open to Philippines-based candidates.
JOB OVERVIEW
We are searching for a long term conscientious Scheduler to take calls from clients, explain our services and schedule home inspections. This is a key position for AllCheck Inspections and we will be relying on you to maintain great relationships with our referring Agents, Clients and Inspectors.
Additional duties will include web research and lead generation. Searching for Real Estate offices in target zip codes and each Agent in each office and entering the information into our CRM.
About Us:
We are a home inspection company that has been based in Indianapolis Indiana USA since 2006. Last year we started a separate Real Estate VA service using Philippine based teammates to provide VA services to US based real estate Agents. We have now decided to move this Scheduling position to the Philippines as well.
We desire a Full Time (40 hour week) remote team member who is seeking long term employment.
Duties:
-Taking calls from clients, explain our services and schedule home inspections.
-After call work includes entering information in our scheduling software, schedule online with a listing service or call/email listing agents or sellers to set up appointments.
-Enter scheduled appointments also in our CRM.
-Make follow up calls/emails on pending appointments with the listing agents/sellers.
-Manage emails which include responding to inquiries, set up appointments for our regular lender-clients and forward them the inspection reports after the job is done. It also includes forwarding environmental test results like water, radon, mold to clients and their realtors.
-Send service requests to our vendor partners for scheduling (Radon and Sewer Scope).
-Making customer satisfaction calls to Clients of recently completed Home Inspections and asking for reviews.
-Submit daily End of Day (EOD) reports.
-Web research for target leads, acquiring information and entering in CRM.
-Competition research and submit a spreadsheet report.
-Send emails and make follow up calls to target realtors during drip campaigns.
Requirements:
-Excellent English-speaking skills with a helpful and cheerful demeanor.
-Fast typing with a high level of accuracy.
-Experience with Google Docs.
-Experience with vTiger CRM (or other CRM’s) is helpful but we can train.
-Excellent time management skills.
-Excellent organizational skills.
About You:
-For this position, you must possess the following qualities to be successful:
-Creative and Tech-Savvy.
-Passion to help grow our business and grow with us.
-Curiosity and desire to learn new technologies.
-Self-Starter who takes strong initiative.
-Dependable & Trustworthy.
-Detail Oriented.
-Have a “Get the Job Done” Attitude!
-Most of all, a zest to learn and willingness to get out of their comfort zone.
Your home office requirements:
-1 primary computer (at least Core i5 processor)
-Softphone Application (downloaded to your computer)
-Headset with Mic
-1 backup computer (at least Core i3 processor)
-Primary internet service with at least 10 mbps speed
-Backup internet service with at least 5 mbps speed
-Remote location (internet hub, library, cafe) in case of power/internet outage.
Compensation and Work Schedule:
– Wage/Salary is negotiable based on experience and ability.
– Pay semimonthly through Wise (formerly Transferwise).
– Pay increases based on performance.
– Bonus plan to be developed based on goals.
-13th month pay (1st year prorated).
-Work hours are 8:00AM – 5:00PM EDT (8:00PM – 5:00AM PST). 12 – 13 Hour difference. US holidays observed.
How to Apply:
We’re glad you are! Please go to **** /sQNbKpPExQ96i6hZ9 **** and check out the full Job Description and fill out the application details at the lower portion of the form. DM’s will not be entertained.
APPLY FOR THIS JOB:
Company: AllCloud VA
Name: Paul Teves
Email: