Are you proactive, thrive in fast-paced environments, and excel at communication? We are hiring for someone like you at ArgoMetrix!
In this role, you’ll play a key part in supporting our customers, starting from the onboarding process to cultivate lasting client relationships. This position also involves providing comprehensive support through various channels, including live chat, email, and Zoom presentations.
At ArgoMetrix, we offer a comprehensive suite of services including Amazon-based SaaS, consulting, and podcast production and management. With this robust offering, you’ll have the tools you need to succeed. Your responsibilities will include building the lead funnel, following up with prospects, and closing deals.
You’ll receive full support from Leadership, Sales and the Podcast Producer who will focus on the technical aspects of the business so you can foster the client relationships. If you’re ready to make an impact and drive success, apply now!
Key Responsibilities:
• Develop and update the customer support portal to ensure users have access to relevant information and resources.
• Offer assistance to users via live chat, Zoom presentations, and email to address inquiries and resolve issues promptly.
• Organize and conduct regular group coaching sessions to provide additional guidance and support to users.
• Conduct onboarding calls for new customers and regular success calls with existing customers to ensure their needs are met and their goals are achieved.
Qualifications:
Minimum of 2-3 years of experience in customer support roles, preferably within the SaaS industry.
Associate or Bachelor degree, preferably in business-related studies.
Proficiency in using technology and common software/web applications, including MS Office.
Familiarity with CRM disciplines; previous experience with is a plus.
Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities.
To Apply:
Select this link /p/wwuKK1b2DYhdyVI to complete a brief survey and upload your resume with cover letter.
APPLY FOR THIS JOB:
Company: Baton Leads, Inc
Name: Nick Uresin
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