ABOUT US
is a leading house cleaning service in the State of Arkansas dedicated to providing exceptional and thorough cleaning solutions for our valued clients. With a commitment to excellence, we are expanding our team and seeking a highly organized and proactive Customer Service Specialist to support our operations. We are growing and are looking for someone who wants to grow with us. This is intended to be a permanent position.
POSITION OVERVIEW
As a Customer Service Specialist at , you will play a pivotal role in ensuring seamless operations and exceptional experience for the customer. This position requires a detail-oriented individual with strong organizational skills and the ability to manage various tasks efficiently.
RESPONSIBILITIES
• Respond promptly and professionally to customer inquiries via email, phone, and social media.
• Handle incoming leads and inquiries, qualifying them based on company criteria.
• Address customer concerns and provide solutions to ensure satisfaction.
• Coordinate and schedule cleaning teams based on availability and client preferences.
• Optimize schedules for efficiency and minimize travel time between appointments.
QUALIFICATIONS
• Advanced speaking, reading, and comprehension of English
• Self-starting and resourceful, looks for opportunities to provide value.
• Exceptional communication skills, both written and verbal.
• Strong multitasking abilities and attention to detail.
• Customer-focused with a commitment to delivering high-quality service.
• Hours: 8:00 am – 5:00 pm US Central Time with flexibility.
POTENTIAL
• Opportunity to take on additional responsibilities as you become proficient in this function
***PLEASE SEND A SHORT LOOM VIDEO RECORDING OF YOU ANSWERING THE FOLLOWING QUESTIONS ALONG WITH YOUR APPLICATION***
• Introduce yourself
• Tell me about your customer service experience. What industries? What did you like about it?
• What compensation are you looking for?
• How many hours do you want to work each day or each week?
• What schedule or time of day are you able to work?
• Please explain why you are the perfect fit for this role.
• When would you be available to start work?
APPLY FOR THIS JOB:
Company:
Name: Ryan Faber
Email: