About the Job:
We’re hiring a talented individual to join Docking Drawer, a top company for in-drawer electrical outlets. Your role will be to talk with our customers and represent our brand. We need someone great at engaging with customers, excited about sharing what our brand stands for, and skilled in various communication methods like social media, chat, and phone calls. You’ll be a key player in our team, helping shape how we talk to customers and improving their experience. This job requires you to be creative, self-driven, and good at working with others.
Core Function:
Immerse yourself in Docking Drawer’s products, customers, and core values to bolster our marketing and customer engagement strategies.
Take the lead in digital marketing and social media, becoming the face and voice of our brand on platforms like Instagram.
Independently manage customer interactions, resolving concerns with excellence and offering top-notch support, primarily through Gorgias.
You will be in charge of developing and growing a new Instagram page for our brand. This includes actively seeking out and engaging with other accounts daily to build our online presence and community.
Other Responsibilities:
Efficiently coordinate and lead multiple projects, using tools like ClickUp, with a willingness to learn and adapt.
Actively engage in team meetings with innovative ideas and strategies for effective project planning and execution.
About You:
More than an employee, you’re a dedicated service provider, brand ambassador, and customer communicator.
Willing to ‘crawl, walk, then run’ – starting with learning our products and services, then progressively taking on more responsibility and projects.
Skilled in digital marketing, social media, and customer service, capable of managing multiple tasks simultaneously.
A collaborative team player eager to learn and grow in business development and marketing.
Interacting with you is a highlight of a person’s day. You care, you listen, you help.
Familiar with communication tools like Zoom and comfortable with Slack, Google Docs, Sheets, and Gorgias.
What We Offer:
A significant role in a rapidly growing team in the Philippines.
A career path filled with growth and development opportunities.
A challenging yet supportive work environment, fostering your professional growth.
A place to have fun and get work done.
Required Equipment: A reliable computer and internet connection with a headset and camera for Zoom meetings.
Application Process:
Please share a cover letter with me.
Tell me about yourself, your background, what you love to do, etc.
Tell me about your marketing and project management experience.
What is your professional superpower?
What questions do you have for me that you would want me to address during an interview?
Apply now by submitting your video cover letter here: /36218525/f/12h9mx-13520/8ZOZDS4SJIIC62OH93
Note: This is a direct hire position, not through an agency.
APPLY FOR THIS JOB:
Company: Docking Drawer
Name: Paul Hostelley
Email: