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Customer Success Manager Assistant

Date Posted —

Type of Work:
Full Time
Salary:
$1,000/month
Hours per Week:
40

Job Description

Come join and be a part of one of the fastest growing & most exciting Google Ads Agency! We are seeking a highly skilled eCommerce Google PPC expert to join our team. The ideal candidate will have a deep understanding of pay-per-click ( Mostly Google ads ) and knowledge of Analytics tools. You will be helping the CSM develop a positive customer experience and fostering healthy working relationships. It will be important for you to have a deep understanding of eCommerce-related metrics in order to communicate with clients in an efficiently.

This is a remote role (work wherever you’d like)

Requirements:
-Eager to Learn
-Very knowledgeable in the eCommerce sector (Google Ads & YouTube Ads specifically)
-Deep understanding of key eCommerce-related metrics
-Passionate and motivated by your work
-Fluent in English

Responsibilities:
-Direct communication with clients
-Conduct thorough research and analysis to identify trends in digital campaigns
-Review reports and make sure that reports include important and necessary information
-Helping CSM to improve retention goals
-Review customer complaints and concerns and seek to improve the customer experience
-Stay up-to-date with industry trends and changes to the Google Ads platform
-Collaborate with other members of the marketing team to ensure consistent messaging across all channels so clients and team are aware of the current situation.

Who are we looking for? We are searching for dedicated individuals ready to join the Echelonn team! At Echelonn, we prioritize efficiency. Once you’re in, familiarize yourself with our operations, and you’ll be set to start. We value independence and trust you to manage your tasks. If things don’t go as planned, we’re a team – we’ll figure it out together and offer the support you might need. Our workspace atmosphere is unmatched, and that’s a sentiment echoed by our team and clients alike. And yes, we do have team adventures! We had a recent trip to Italy to meet with our client Lamborghini – Well, 2024 has another exciting journey in store, for both scaling client accounts and the growth of the team… we are thinking Switzerland could be the team trip for 2024 but we are still unsure…We’re on the lookout for individuals who are diligent, enthusiastic, and fantastic team players. Our philosophy? Take initiative and deliver excellence. Joining as an ad specialist, you’ll have every resource you need to excel. Our Client Success Manager (CSM) takes care of the bulk of client communications, so you can focus on the ad accounts. Regarding compensation, we’re punctual and transparent. You will also receive weekly academy calls with our CMO to ensure your knowledge is continuously our prestigious clientele are names like Tabs, Craftd, Fighthaus, Jack Henry, Foundr, Cloudsharks, Noobru, Collagen Co, and Lamborghini…. just to name a few we will be managing big boy adspend so be prepared, for example /blvckledge/status/170932736

APPLY FOR THIS JOB:

Company: Assistant Launch
Name: Mary Japor
Email:

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