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Customer Success Specialist

Date Posted —

Type of Work:
Full Time
Salary:
$700-$1,000
Hours per Week:
40

Job Description

Attention Rockstars – We are seeking an Onboarding Manager to join our electrifying company. CLIENT FACING ROLE

Daily tasks include onboarding clients with the highest customer service possible. After a successful onboarding you will continue to support these clients through their initial part of the program by providing phone calls, texts, emails, etc. The main function of this role is to successfully onboard clients while providing a “hand held” experience to get them through the initial part of the program.

This position is the face of the company and should always provide a “Disneyland” like experience. In order to be successful in this role, this individual must possess the highest level of customer service, a GREAT attitude and a professional appearance through zoom calls.

Our Purpose:
PURPOSE: To develop and market products that help individuals to grow in multiple facets in life.
PURPOSE: To Increase awareness and skill sets for the public we serve.
PURPOSE: To make a significant difference in the quality of life of people not reaching their potential and those often left behind.
PURPOSE: To produce and develop Millionaire closers.

Responsibilities:
Show up on Zoom just prior to the meeting, and make a proper introduction and welcome the new student to the academy
Need to be knowledgeable on all products offered by Mike Barron
Review student names and enrolled programs before Onboarding
Ensure that they have the program access
Prior to the onboarding schedule, make sure the student joins orientation, Masterminds or live event
Control the accounts that are assigned to you by making sure students show up to their onboardings and are completing their initial part of the program.
Coordinate with the treasury department and sales reps to ensure the student is ready for onboarding
Create a “Disneyland-like experience” for all students

Requirements:
Professional appearance on zoom meetings and when contacting students
Excellent customer service with at least 1 years of experience
Excellent account management skills
Ability to communicate with clients in order to satisfy their needs.
POSITIVE ATTITUDE
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
Desire to be on a team of positive, success-minded individuals
Must possess the following technology: Laptop with internet, quiet place to work with a professional background, computer savviness.

By applying, you will show that you are committed to being a SUCCESS, and your success is important to us. I believe in supporting our clients and helping associates achieve their financial goals.

The position is Full Time (virtual) between the hours of 8:00AM – 5:00PM PST Monday through Friday.

About Mike Barron & Limelight Media LLC:

My name is Mike Barron and I am the founder of Limelight Media, a leading online coaching and sales training academy. Many of our students are seeking a career change and or looking to acquire high-ticket skill sets so as to achieve career advancement and financial freedom. We are leaders in the online coaching industry and receipts of multiple “Two Comma Club” Awards. Some of our results can be found here: /playlist?list=PLcMNDPfNTRWBlQMCHVCzkTwFS5-aqLPAV

I’m really active on SocialMedia (Check out my IG and TikTok @TheMikeBarron1) and “influence” is a cornerstone of our operation. We create daily content, record coaching calls, case studies, short films, etc… The culture is fast-paced, raw and fun… I was a former school President in my last job in 2013, and let’s just say I’m Far (far) removed from that corporate type environment. You can learn more about our community here: /aBjhAbDGZfs

A CULTURE LIKE NO OTHER!

Limelight Media has a culture like no other! Our mission is to spread positivity and create an uplifting environment for all of our employees. We offer a Disneyland-like experience for everyone we engage with – employees, students, business partners and anyone else we come into contact with. At our facility you will find a fun atmosphere that consists of energetic employees, arcade games, basketball hoops, food and drinks, 85 inch TVs and more! Come be a part of something great!!!
Limelight Media offers many packages that teach personal awareness, sales techniques, skills to become a master closer, and how to become the best version of yourself!

Limelight Media LLC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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