CUstomer support

Who we are:
E-Commerce Company based in the United Kingdom, running multiple stores all internationally.
Minimum Requirements…
Work 100% remotely 45H / Week.
Answering calls for a variety of customers.
Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
Understanding the caller’s needs and providing product or Order information
Being part of a team and contributing to continued excellence
You should apply if you…
Have strong typing and multitasking skills
Have access to high-speed internet (see requirements below)
Have the ability to work flexible hours in a quiet setting remotely
Are a professional and confident communicator with clients
Are a proficient and confident computer user
Speak smoothly and confidently in English (bonus if you are bilingual!)
We want “all-star” agents who are…
Experienced professional communicator, verbally and in writing.
Instruction of readers and listeners.
Solid ethical decision-makers.
Caring and respectful of everyone.
Responsive to change and understanding that there is always room to improve.
Multitaskers who can balance serving clients directly, too.
Able to handle customers calls and assist instantly.
Resourceful and able to navigate learning new things with ease.
Before you apply you must have…
Desktop or laptop computer with Google Chrome browser installed
Reliable strong high-speed broadband internet connection
Strong typing skills.
A quiet environment for answering calls.
The working hours are based on UK time, which is (GMT+1). The schedule is as follows:
Monday to Friday:
9:00 AM to 12:00 PM (with a lunch break from 12:00 PM to 1:00 PM)
1:00 PM to 4:00 PM (with a 15-minute break at 4:00 PM)
4:15 PM to 6:00 PM
Saturday:
9:30 AM to 12:30 PM
Note: The lunch break is from 12:00 PM to 1:00 PM, and the 15-minute break is at 4:00 PM.
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.