Hello!
We’re looking for a highly-skilled full-time online Customer Service Representative (CSR) to join our team, managing inbound and outbound email and chat interactions with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with our customer-first business mentality.
The CSR will be responsible for answering emails/messages, providing information, and helping the customer by being empathetic, informative, and eager to solve a customer’s problem quickly. Be patient and willing to listen, learn, and resolve customer inquiries accurately and efficiently.
The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Minimum Requirements
• English C1 Advanced or C2 Proficiency.
• Previous experience in customer support, client services, or a related field.
• Computer skills, stable internet connection, backup power and internet source, and familiarity with CRM systems and practices.
• Excellent interpersonal and communication skills.
• Bachelor’s degree or equivalent.
• Ability to memorize, recall, or research answers quickly and accurately.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to work with minimal supervision.
• Customer-focused and able to adapt and respond to different situations and types of customers.
Working Hours and Compensation
We require a candidate for a full-time position of 8 hours per day, six days per week. This position does not have a set work schedule yet. The starting salary for this position is $1000 USD per month. Salary increases will be given depending on your performance.
All applicants are required to complete the following English assessment tests:
/language-level-test/
/test-your-english/general-english/
Please include a screenshot of your results for the first test and a link to the results of your second test in your application.
If you wish to apply for this position, please send your complete CV/resume, including your job history and an introduction of yourself and your English assessment test results, to . This position is not temporary; it is a permanent position. Do not apply if you cannot fully commit for at least 12 months.
Your application will not be considered if you do not provide all the requested information. If you do not receive a response from us, please consider your application unsuccessful.
We look forward to hearing from you.
Kind regards,
The Chemyo Team
APPLY FOR THIS JOB:
Company: Low Code Road
Name: Rechia B
Email: