Schedule: Monday to Tuesday, Thursday to Saturday 9am to 1pm CET
Company Background:
We offer Great Fun, Great Coaching, and Great results. The hour you spend training with us should be the best one of your day.
Just like our members work to get a little bit fitter every session, we believe that we can always improve something in their experience with us.
Currently, we are at 350 very active members and aim to grow to 400 by the end of Q1 2024.
This makes us one of the biggest CrossFit gyms in the Netherlands.
Job description
You will play a vital role in Member Retention and New Member Onboarding. The majority of your time is spent communicating with members via Whatsapp with the goal of making them feel at home quickly (new members), get them back to the gym if their routine starts slipping (current members) or maintain member satisfaction by quickly responding to various questions and requests.
In your communications you are friendly,empathetic and clear. You have the ability to finish every conversation with the member feeling positive about it. Our terms & conditions and the standardized texts are the foundation of your communications, however you modify based on the person or the situation to create a personal experience.
*Average of 20 messages a day
Requirements
– English spoken and written minimal B2
– Structured, organized, and consistent
– Strives for constant improvement
– Helping people makes you happy!
Technical Requirements (Laptop/Desktop) :
– Windows Processor: Intel i3 – 6th Generation/Ryzen 5 – 3rd Generation, Operating System: Windows 10 and up
– MAC Processor with an Operating System of Catalina and Up Only
– RAM: 8GB and up
– At least 25 Mbps Internet speed
IMPORTANT:
Please take the BruntWork Online Test below. You only need to take this once for all your job applications on BruntWork.
Benefits
– Permanent work from home
– Immediate hiring
– Steady freelance job
APPLY FOR THIS JOB:
Company: BruntWork
Name: Sourcing Team
Email: