Customer Support Agent wanted

**About Us:**
We are a dynamic and growing dropshipping store dedicated to providing exceptional products and customer service. As our business expands, we are seeking a dedicated and enthusiastic Customer Support Agent to join our team. Initially, this role will require approximately 3 hours per day, with the potential to increase hours as the business grows.

The role requires you to have knowledge of at least 2 years of customer support. You will not only be handling emails, but also disputes.

**Job Responsibilities:**
– Provide outstanding customer service via email
– Process orders and returns using Shopify.
– Manage customer inquiries and resolve issues promptly.
– Handle disputes effectively to ensure customer satisfaction.
– Utilize Reamaze, our customer support platform, to track and respond to customer interactions.

**Requirements:**
– Excellent written and verbal communication skills in English.
– At least 2 year Experience in customer support, preferably in an e-commerce environment.
– Proficient in using Shopify for order processing.
– Familiarity with Reamaze or similar customer support software is a plus.
– Strong problem-solving skills and the ability to handle disputes calmly and effectively.
– Reliable internet connection and a suitable home office setup.
– Ability to work independently and as part of a remote team.

**What We Offer:**
– Flexible remote work opportunity.
– Supportive and collaborative work environment.
– Competitive pay with the potential for increased hours and responsibilities.
– Training and development opportunities in customer support software and e-commerce platforms.

If you have read this whole message, Write “Loud and Clear” in your application title. Only these applications will be taken into consideration.

**How to Apply:**
Please submit your resume and explain why you are the perfect fit for this role. Highlight your experience with Shopify, Reamaze (or any other customer suppor tool), We look forward to hearing from you!