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Customer Support Specialist / Good English VA

Date Posted —

Type of Work:
Any
Salary:
500-1200$/month
Hours per Week:
40

Job Description

Are you ready to join a fast-growing eCommerce company? You’ll be part of a dynamic team that’s dedicated to excellence and growth.

We offer a collaborative and supportive remote work environment where continuous learning and development are key.

We are currently generating $150k-300k/month USD and are poised for significant growth in the coming months.

Responsibilities:

Customer Support: Provide exceptional customer service by handling inquiries, resolving issues, and using AI to ensuring customer satisfaction through our custom-built support system.

Translations: Perform high-quality translations to support various business needs (product pages and creatives).

Executive Assistance: Assist the CEO with various tasks and projects, contributing to the overall efficiency and success of the company.

Growth Opportunity: Show your skills and commitment in customer support, and you could advance to the role of Customer Success Manager, overseeing the entire customer support team and driving strategic improvements.

Preferred Experience:

– Excellent command of the English language, both written and spoken.
– Proven experience in customer support or a similar role.
– High level of intelligence and problem-solving skills.
– Strong organizational skills with the ability to multitask and manage time effectively.
– Experience in translation and working in a bilingual environment is a plus.
– Proactive attitude with a passion for learning and personal development.

Basics:

– Reliable internet connection
– Responsive to constructive feedback
– Results-oriented

What Can We Offer You?:

– Growth Opportunities: Be part of a rapidly expanding company with numerous opportunities for career advancement.

– Remote Work: Enjoy the flexibility of working from anywhere while staying connected with a passionate and motivated team.

– Continuous Learning: Access to a vast database of online courses and mentorship programs. We invest heavily in the development of our team members.

– Bonuses: Earn monthly and annual KPI bonuses based on your performance and contributions.
Type of Role:

Monthly salary: $500-1000 USD
Attach your CV with relevant experience highlighted.
Applicants without proof of relevant skills will not be reviewed.

Apply now and take the next step in your career with us.

APPLY FOR THIS JOB:

Company: EcomBalance
Name: Alfred Duell
Email:

Skills