Customer Support with WP Dev Skills

Position Details:
* This is a full-time remote position.
* The starting salary $7 (Probationary rate/Training rate)
* Paid weekly via Wise

Job description
SEO For Real Estate Investors is a marketing company based in Connecticut and we are searching for our next teammate with expertise in customer service and designing websites.

If you’re interested in finding out more details, read on!

Required Tasks:
As a Customer Service Representative, your primary role will be to support our clients on their journey. Here’s what you’ll be responsible for but not limited to:
* Answering client questions promptly through our ticketed system.
* Offering guidance to help clients complete the program effectively.
* Being available for video calls to provide further assistance when necessary.
* Creating loom videos that will help our students visually if needed.
* Assist manager with additional tasks for the company not pertaining to clients, when not assisting clients.

Qualities and Skills We Value:
To excel in this role, you should possess the following qualities and skills:
* Strong knowledge of HTML, CSS, and/or JavaScript. Advanced CSS/HTML skills are a significant advantage
* Problem-solving abilities
* Coaching and training aptitude
* Effective time management
* Conflict resolution capabilities
* Positive attitude
* Exceptional attention to detail
* Active listening skills
* Patience in explaining technical tasks to non-technical individuals
* Organizational skills
* Willingness to learn and grow
* Trustworthiness
* Adaptability
* Experience with WordPress

If you’re passionate about web design, possess the necessary technical skills, and have the ability to communicate and assist clients effectively, we’d love to hear from you.

Join our team at SEO For Real Estate Investors and help our clients succeed in the world of real estate investing through outstanding customer service and web design expertise!

Benefits:
* Paid time off after a year
* Paid sick leave after 6 months
* Paid Holidays after 90 days with the company
* Annual Performance Bonus

Experience level:
* 2-3 years
Shift:
* 8 hour shift EST
Weekly day range:
* Monday to Friday
Experience:
* Customer support: 3 years (Preferred)
* CSS/HTML skills: 3 years (Preferred)