Database Manager/inside Sales Associate

Virtual Assistant, Database Manager & Inside Sales Associate (texting only)– Real Estate Team

Part Time – WEEKENDS ONLY!!

We are a top-tier real estate team in Florida, renowned for our commitment to quality and exceptional customer service. Our team will sell 250+ homes in 2024. We’re seeking a detail-oriented Database Manager & Inside Sales Associate to join our dynamic team. This role is pivotal in maintaining our CRM efficiency and ensuring our agents are on track with their leads.

Key Responsibilities:
* CRM Management: Diligently update and maintain our CRM system, ensuring all data is accurate and up-to-date.
*Lead Texting: Use approved templates to start conversations with 300 leads per day. Respond to all inquiries within 2 minutes
* Lead Follow-up: Regularly review agent activities, nudging them to update lead interactions promptly.
* Quality Control: Pause agents from receiving new leads if they exhibit lack of follow-up, ensuring team standards are met.
* Lead Engagement: Proactively text leads who are active on our website but haven’t had recent communication, fostering potential client relationships.
* Reporting and Documentation: Ensure agents complete disposition forms post-appointments, detailing their interactions and outcomes with leads.

What We’re Looking For:
* Minimum 5 years of Call Center/BPO industry experience
* Previous experience with US based real estate company preferred
* Knowledge of US Real Estate Industry terms & process preferred
* Experience in CRM management, preferably in Follow Up Boss.
* Strong organizational skills with an eye for detail.
* Excellent English communication proficiency, both written and verbal.
* A proactive mindset, capable of working independently.
* Familiarity with the real estate sales process and lead management.

This position is for WEEKENDS ONLY, 9AM – 4PM EST.

If you’re passionate about real estate, thrive in a fast-paced environment, and have a knack for organization and data management, we’d love to hear from you!