Dental Receptionist

Are you passionate about dental care and providing exceptional patient experiences? Do you have excellent communication skills, strong organizational abilities, and a desire to make a difference in people’s lives? If so, we have an exciting opportunity for you to join our team as a Receptionist.
About Us:
Didcot Dental Studio is is a luxurious private dental practice dedicated to delivering high-quality dental care and ensuring the well-being of our patients. We pride ourselves on our commitment to excellence, compassion, and professionalism. Our team of experienced dental professionals strives to create a comfortable and welcoming environment for our patients, providing them with personalized treatment plans tailored to their unique needs. You will be trained in being able to discuss complex dentistry cases ranging from full arch implant dentistry to smile makeovers with invisalign and composite bonding.

Job Responsibilities:
As a Dental Receptionist, you will play a vital role in our practice by acting as a liaison between our patients and the dental team. Your key responsibilities will include:
1. Patient Consultation: Conducting thorough consultations with patients, discussing their dental concerns, and gathering relevant information. Working closely with the dentist in communicating treatments to the patient.
2. Financial Coordination: Providing patients with clear and accurate explanations of treatment costs, payment options, and helping them navigate financial arrangements.
3. Appointment Scheduling: Efficiently managing the appointment schedule to optimize productivity and ensure smooth patient flow, coordinating with the front desk and dental team as needed.
5. Relationship Building: Establishing strong patient relationships built on trust, empathy, and effective communication, addressing any concerns or questions they may have throughout their treatment journey.

Qualifications and Skills:
– Previous experience in customer service and customer facing roles is desirable. Previous experience in sales is also desirable.
– Excellent interpersonal and communication skills, with the ability to connect with patients of diverse backgrounds and age groups.
– Strong organizational abilities, attention to detail, and the capacity to multitask effectively in a fast-paced environment.
– Demonstrate empathy, professionalism, and the ability to maintain patient confidentiality.