Dental Scheduling, Billing & Insurance Coordinator

Do you have experience working for a U.S. – based dental practice scheduling appointments, billing and following up with insurances? We have a great opportunity working for a private dental practice looking for an experienced Remote Front Desk Coordinator

Monday through Friday 8:00 am to 5:00 pm EST (overnight)

Responsibilities include:
*Taking calls and filling any openings proactively
*Managing patient inquiries and emergencies
*Completing insurance confirmations and entering in breakdowns for the week
*Proactively manage the recall list to ensure the schedule is always full and patients are scheduled on time
*Manage accounts receivables and collections (both insurance and patient). This includes following up with the insurance companies on outstanding claims to determine reason(s) for non-payment, identifying correction needs and resubmitting claims. Also – billing patients and following up, as appropriate.

Requirements include:
**Superb verbal and written communication skills – C2 mastery
***Prior experience working for a general dental practice (remotely) and ensuring the schedule is always full.
***Must be knowledgeable of dental procedures and needed schedule times and how to book things.
***Must be very proactive in constantly monitoring the schedule for holes and pulling up recares and patients with outstanding treatments to ensure the schedule is full.
***Experience using Open Dental practice management software a plus but MUST have prior experience using some type of Practice Management Software System (i.e. Dentrix, Eaglesoft, etc.)
***Experience with Dental Intel/Modento for billing and patient communication a plus – but must have experience with dental billing/collections.
***Must be able to do insurance confirmations and enter breakdowns for the week
***Experience maintaining up to date A/R and collections (both insurance and patient)

++Experience working remotely including HS internet connection, back-up internet connection, computer with I5 processor or above, noise cancelling headset and private, distraction-free workspace.
++Very pleasant, professional and dedicated

Pay rate will vary based on experience.

Benefits offered for full-time employees include:
13th month salary (pro-rated based on start date)
7 paid U.S. holidays (New Year’s, Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, day after Thanksgiving and Christmas. Employees will be expected to work Filipino holidays.
Paid Time Off (PTO). Employees accrue 5 days of PTO (to be used for sick, vacation or personal time) after every 6 months of full-time employment. Employees can elect to be “paid out” for unused time off instead of using it if they wish.
We also have regular performance reviews and opportunities for increases and bonuses based upon performance.