Are you a detail-oriented mid-level software developer or highly technical business analyst that loves to build applications based on AI? Do you have empathy for users and a passion for creating experiences in online environments? Does enhancing a chatbot to not only satisfy customer needs, but surprise and delight them with a pleasant experience sound appealing? If so, we have an exciting opportunity for you!
About Us:
Located in Arizona, USA, Wise Pelican is home to a lively, diverse team that spans six continents. Wise Pelican is a dynamic and rapidly growing organization with a web platform that specializes in Direct Mail and serves real estate agents and professionals across all industries, allowing them to edit, customize and send postcards using our templates.
We are committed to excellence, and our success is driven by our team of dedicated professionals who are passionate about what they do. As part of our team, you’ll receive ongoing training, access to necessary software and a full-time role with ample room for growth. We are currently seeking a Dialog Flow Developer / Administrator to join our team.
Job Description:
As a Dialog Flow Administrator and Developer, you will build out the chat function so that our users have a smooth customer experience. You will simplify the development of complicated conversations. You will analyze and watch for patterns. If someone asked x question and we responded with y, then we want to pull from those typical responses and train the system to make this automated. In short, you will be enhancing our chatbot for conversations with our customers. You will make the chat feature work optimally and continue to work better and better over time. You will develop Google Cloud functions in using TypeScript (or possibly Golang or Python when needed) to interact with third party web services.
Key Responsibilities:
– Review logs and train the system by accurately adding quality data to enhance it.
– Write web service functions using (preferable), Python, or Golang.
– Collaborate with team members to meet project goals and deadlines.
– Maintain confidentiality and security of sensitive information.
Qualifications:
– Mid-level scripting knowledge of (preferable), Python, or Golang.
– Strong attention to detail and accuracy. Ability to follow process.
– Curious. Willingness to learn.
– Experience with ChatGPT.
– Ability to work independently and within a team.
– Effective time management skills.
– Strong communication skills. Willingness to iterate work output based on feedback.
– Ability to work at least 4 hours that overlap with MST US business hours.
– Developer mindset and preference for experimentation/testing.
– Analytical mindset with the ability to analyze information, identify problems and trends, and solve complex problems.
Preferred, but not required:
– Strong English reading/writing competency
– Critical thinking skills
– Experience using ChatGPT to write scripts
– Typescript programming language
– Experience with Atlassian’s Jira project management software
– Experience with Agile software development methodology
– Experience with GitHub
– Experience working with journeys, flows, or maps
– Experience working with chat, voice assistants, or UX, designing conversation systems and deflecting inbound issues.
What We Offer:
– Competitive salary of 60,000 PHP per month.
– Full-time, remote position with the flexibility to work from home.
– Opportunities for professional development and growth.
– A supportive and collaborative work environment.
– You will receive 22 days PTO, which can be allocated between Sick Days and Paid Time Off.
Join us and make a significant impact as a Dialog Flow Developer / Administrator. We look forward to welcoming you to our team!
APPLY FOR THIS JOB:
Company: Shipwreck Studio PTY LTD
Name: Beth Sanders
Email: