Digital Account Manager

Digital Account Manager

We’re a fast-growing, multi-award-winning digital agency specialising in results-driven digital marketing solutions. We partner with ambitious businesses nationwide, providing integrated digital marketing solutions that help clients dominate competitors and increase leads, conversions and revenue.

We are looking for an experienced and self-driven Digital Account Manager to join our marketing team!  As a Digital Account Manager at our company, your main duty will be to develop and manage digital marketing strategies with our clients and help them achieve their digital marketing goals.
Some of their goals may include better online presence and impressions, better lead generation or more streamlined marketing and sales processes.
Your role will be extremely important for customer success, satisfaction, and ultimately, loyalty. 

***Duties and responsibilities***
* Build long-term relationships with clients 
* Investigate and determine clients wants and needs
* Plan and implement digital strategies for clients
* Always work towards those goals
* Optimize web content in order to improve SEO
* Present and train on social media strategies to clients
* Analyze the effectiveness of digital campaigns 
* Recommend, design and implement digital projects to increase their ROI
* Set up a list of KPIs to track for each client
* Prepare and present reports on their progress
* Keep abreast with new trends in digital technology 

***Requirements***
* Excellent written and spoken English
* 1+ years of working experience as a Digital Account Manager
* 1+ years of experience with SEO/SEM and CRM software
* 1+ years of experience with Google Adwords campaigns
* In-depth knowledge of online marketing tools and technology
* Excellent understanding and knowledge of social media platforms
* 1+ years of experience in customer service 
* Sense of ownership and pride in your performance and its impact on the company’s success
* Critical thinker and problem-solving skills
* Team player
* Good time-management skills
* Great interpersonal and communication skills
* MA in Marketing or similar relevant field