Digital Business Representative

Job Title: Part-Time Representative, Digital Business

Location: Remote (GCC-timezone, based anywhere in the world)

Hours: 16 – 20 hours per week

Company Overview:

Join our dynamic team, a leading digital business operating in the global market. We specialize in Ecommerce and Physical Goods wholesale. As we expand our operations, we are seeking a Part-Time Representative to contribute to our success and growth.

Position Overview:

As a Part-Time Representative, you will play a crucial role in our day-to-day operations, focusing primarily on customer experience support, communication with suppliers and partners, and assisting in various operational tasks. This position offers remote flexibility, allowing you to work from the comfort of your own space while being an integral part of our team.

Key Responsibilities:

Provide exceptional customer support, addressing inquiries, concerns, and feedback promptly and professionally.
Communicate effectively with suppliers and partners, fostering positive relationships and ensuring smooth collaboration.
Assist in day-to-day operational tasks, such as order processing, inventory management, and data entry.
Collaborate with team members to identify areas for improvement and contribute ideas for enhancing our products/services.
Requirements:

Reliable high-speed internet access and in video conferencing tools for meetings is required.
Fluent in both English and Mandarin, with excellent communication skills in both languages.
Previous experience in customer support or a related field, demonstrating strong interpersonal skills and problem-solving abilities.
Familiarity with product development processes, particularly in collaboration with partners in China, is preferred but not required.
Why Join Us:

Opportunity to be part of a growing digital business with a global presence.
Flexible remote work arrangement, allowing for a healthy work-life balance.
Collaborative and inclusive work environment, where your contributions are valued and recognized.
How to Apply:

If you are a motivated individual with a passion for customer service and a desire to make an impact in a dynamic industry, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this position as a response We look forward to reviewing your application.