Digital Marketing Manager

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Manage the performance of a team of 8: Managing weekly team meetings and 1:1s with team members to manage upcoming workload + scheduling, coaching on performance, and ensuring compliance with our team protocols.
• Client Customer Success: Serve as clients’ primary point of contact, coordinating all aspects of their campaigns. Ensure smooth communication and collaboration between internal teams and clients to achieve campaign success.
• Campaign Onboarding and Optimization: Oversee the entire lifecycle of client campaigns, from onboarding to ongoing optimization. Develop strategies to maximize campaign performance and deliver measurable results for clients.
• Strategic Recommendations: Provide valuable insights and recommendations to clients to enhance campaign effectiveness and achieve desired outcomes. Utilize data interpretation and technical skills to drive data-driven decisions.
• Resource Coordination: Coordinate and optimize the use of available resources to support campaign execution, ensuring efficient allocation of talent and tools.
• Campaign Reporting: Develop and deliver comprehensive reporting on campaign progress and performance. Monitor key metrics and analyze data to provide clients with actionable insights.
• Risk Management: Proactively identify potential risks and challenges in campaign execution. Implement contingency plans and swift countermeasures to avoid issues and ensure campaign success.
• Stakeholder Relationship Management: Establish and maintain positive relationships with all stakeholders, including internal teams and external clients. Champion clients’ interests and needs, fostering excellent client experiences.
• Project Documentation: Create and maintain detailed documentation, including project plans, deliverables, and timelines. • • • • Ensure clear and transparent documentation for effective project management.
• Quality Assurance (QA): Oversee a rigorous Quality Assurance process for all client projects, ensuring high-quality deliverables and adherence to standards.
• Process Improvement: Continuously assess and improve campaign processes, identifying areas for enhancement and implementing best practices for efficiency and effectiveness.
• KPIs and Metrics: Develop, monitor, and analyze key performance indicators (KPIs) and metrics to measure the success of campaigns. Utilize data insights to optimize future campaigns.
• Team Leadership and Accountability: Lead and manage the campaign operations team, driving accountability and fostering a culture of continuous improvement.
• Training and Onboarding: Facilitate training and onboarding processes for team members to ensure a skilled and competent workforce.
• SOP Development and Compliance: Lead the development and compliance of Standard Operating Procedures (SOPs) to streamline operations and ensure consistency in campaign execution.

EXPERIENCE AND SKILLS REQUIRED:

• Has 3-5+ years of experience in a similar role (Project Manager, Operations Manager, Digital Marketing Manager)
• Possess technical skills and fluency with spreadsheets (Excel, Google Sheets), Google Workspace, and data interpretation to analyze campaign data effectively.
• Strong organizational abilities, attention to detail, and multitasking skills are essential for managing multiple campaigns and meeting deadlines.
• Must be adept at managing time efficiently and prioritizing tasks to ensure the smooth execution of campaigns.
• Demonstrate a solid typing WPM (ideally 55 wpm+)
• Must have the ability to adapt to changing priorities and navigate dynamic work environments is crucial in campaign operations.
• Strong problem-solving abilities are needed to identify and address issues efficiently, ensuring campaign success.
• Excellent written and verbal communication skills are necessary for effectively communicating with clients, team members, and stakeholders.
• Prior experience in sales development or lead generation will be advantageous in understanding clients’ needs and goals.
• Familiarity with Agile methodologies or project management certification will be a plus.
• A customer-focused mindset that champions clients’ interests and needs is vital for delivering exceptional client experiences.
• The ability to leverage data and analytics to drive decision-making and optimize campaign performance.
• Strong leadership skills are beneficial for managing and driving accountability within the campaign operations team.
• The candidate should proactively identify areas for process improvement and implement best practices.
• Effective relationship-building skills to collaborate with internal teams and external clients.
• Experience in implementing and overseeing QA processes to maintain high standards in campaign execution.
• The ability to think strategically and provide valuable recommendations for campaign success.
• A commitment to continuous learning and staying updated with industry trends and best practices in campaign operations.
• Proactively identify potential risks and implement measures to mitigate.
• Proficiency in creating and maintaining detailed project documentation for effective project management.
• Strong teamwork and collaboration skills to foster a cohesive and productive work environment.

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TECH REQUIREMENTS:
Computer – at least i5 or equivalent with 8 GB RAM
Internet Speed – At least 50 MBPS Download speed
Job Type: Full-time
Schedule: Monday to Friday 8:00 AM – 5 PM PST // Tuesday- Saturday 12 AM to 9 AM Philippine Time
Salary Range: Php 80,000-100,000 monthly, Depending on experience

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APPLICATION INSTRUCTION:

1. Please send an email to Click to view with the Subject: “I am your next CAI:: Digital Marketing Manager”

2. Then, please share a couple of paragraphs describing why you’d be good for this position, and

3. Please share the link to your resume (don’t skip this step or we will not accept your application!).

4. Please also include your mobile phone and Viber contact number (We will provide updates regarding your application here) to speed up the application process. Thank you.