Digital Product and Community Manager

Brief Company Overview:
Click to view is largely a content driven Display advertising website, and digital products / membership based company.

Hiring Goal:
We are intending to hire the right person to handle the creations and management of Digital Products and Managing the Community.

We will break the main job tasks into 6 categories.

Product Management
Digital Products
Creating and managing all digital products, and their listings
Tiny House plans, Checklists, Courses, e-books, etc.
Researching and Collaboration with the team to identify the best digital products to sell
Physical (e-commerce) Products
Handling the online store, uploading / managing products in the store
Processing all dropship orders
Product curation

Community Membership management
Management of the Click to view Community and FB group
Posting all content into the community to drive engagement
Posting relevant content / articles into the community and summarizing them to ensure readers don’t have to click through to the article
Cross posting the community in other locations
Admin duties of post / content approval
Misc. Posts / engagement duties
Activities to drive additional membership signups
Event/Workshop/Webinar (online) Manager
Planning and coordinating all aspects of the live Global Online Event (speakers, sessions, schedule)
Planning the coordinating all workshops and webinars schedule, speakers, themes, topics, etc.
Handling sponsors for live events/workshops/webinars
Please note: these job duties are for LIVE events, and will need to be scheduled in US time zones. In addition, it’ll take coordination with speakers/experts, and often live video calls with them in US time zones.

Customer Service Management
Processing Customer Support Questions and requests like “cancel my membership subscription” or the like
Handling all CS questions, inquiries and issues with digital and physical products
All CS regarding memberships

Create Tiny House Plans
Using the simple 3D tiny house designer
No architectural experience required

Graphic design and Video editing
Creating engaging graphics for digital/physical products, videos, social media posts, etc.
Utilizing all past and future recordings for additional digital products and content
Idea creation and editing of short format video and graphics content for Socials
Possible editing for YT channel
Misc.
Some marketing / email campaigns, social media
Article writing, Content creation and writing
SEO optimization
Sales as needed
etc.

Additional skills / traits we’d like the employee to have:
-Thinking outside the box: we’d like the person to be able to bring ideas to the table of how we could grow the business and how to streamline processes, etc.
-Team Player
-Flexibility: sometimes we need to start a new product line or feature, or try a new affiliate product. Sometimes we need to cancel a specific activity of the business, etc.
-Integrity
-Willingness to learn
-Steady and faithful

Additional notes:
-The person can work during the day in their local time, but some night shift hours will be needed especially during events and workshops
-Career path growth opportunities
-Training and mentorship: Some of the tasks mentioned above we do not require previous experience. We are willing to train the right person.