Director of Operations

About Future Firm

For decades, accountants have been running old-school accounting firms that have led to high levels of stress and overwork for their owners and team alike.

Future Firm is looking to improve the lives of accountants through its online coaching program that provides a framework for how forward-thinking, entrepreneurial (and even cool!) accounting firm owners can grow an automated business that helps them work less and spend more time with their families.

We need smart people like you to join the team to help change their lives for the better.

About the Role

As a Director of Operations at Future Firm, you will lead people, projects, process, systematization of the business, and operational strategy.

Here is what success looks like:

– The CEO is able to focus solely on his responsibilities (sales, marketing, coaching, product improvement, guiding strategy) with only having to review operational matters
CEO has a finger on the pulse for how tasks/projects are trending and what’s happening with the team
– The team is happy but also meeting task/project deadlines
– The company is operating smoothly and able to grow with minimal breakdown in processes
– Bottlenecks of the business are removed

Why Join Us?

– You’ll join an awesome team at an extremely secure and stable company.
– Your work will have a direct impact on helping to improve people’s lives.
– You’ll be able to work autonomously and will be 100% responsible for your results.
– You’ll be trained and upskilled in all areas that you need help in.
– Your voice matters. We want to hear how we can make the company and your job better.
– We have a fun, easy-going team.
– A remote lifestyle is embraced. Work where you want, when you want, so long as your tasks are well-handled.
– Unlimited paid time off policy
– The accountants that we help are the coolest accountants on the planet ????

What Your Day-to-Day Will Look Like

– Lead operational strategy (ie. what to improve and how)
– Complete HR management (hiring, training, managing, etc)
– Improve operational efficiency
– Ensure team happiness
– Plan & manage tasks/projects successfully
– Create and implement new processes/systems for the smooth running of the business
– Prioritization of work and management/forecast of capacity
– Implement and report on key metrics for success
– Provide reports to CEO to help him guide decision and be in the know
– Implement policies and procedures to help protect the company from business risks
– Be willing to get your hands dirty when required

What You Need to Succeed

– 3+ years experience leading operations at a company of 10+ people
– Experience leading a team
– Experience managing complex projects
– Excellent written and verbal English skills
– Highly organized, detail-oriented with ability to prioritize work and meet deadlines
– A proactive, problem-solving mindset
– You have a systems thinking reflex
– Experience working in a remote setting
– Tech-savvy and can juggle between using various apps

Recruitment Process

– Your application will be reviewed and those moving to the next step will be asked to complete a brief 5-question one-way video interview where you will answer questions on your own time via your webcam.
– Following that, successful candidates moving to the next step will be asked to take part in a 1-on-1 video interview.
– Candidates making it to this step will be asked to complete a paid trial project.