Please only submit your application through this link: 20211230042447_/apply/BeZDrfi7B2/Director-Of-Operations
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The Role
KITSCH is currently looking for a motivated and talented Director of Operations who will be responsible for overseeing and optimizing the day-to-day operations of the company. The role is critical in ensuring that the business runs efficiently, meets its strategic goals, and delivers exceptional products to our customers. You will lead a team, implement operational strategies, and collaborate with various departments to drive operational excellence.
The Director of Operations is a pivotal role responsible for shaping the operational landscape of the company. Success in this role requires a combination of strategic vision, effective leadership, and the ability to drive continuous improvement in all aspects of the business’s operations.
Job responsibilities and Key Result Areas:
Operational Strategy:
Develop and implement operational strategies aligned with the company’s overall objectives and goals.
Identify opportunities for process improvement, cost reduction, and efficiency enhancement.
Team Leadership:
Manage and lead a diverse team of remote virtual assistants.
Set clear goals, provide guidance, and foster a collaborative and productive work environment.
Conduct regular performance evaluations and provide coaching and mentorship.
Process Improvement:
Evaluate and enhance operational processes, workflows, and systems.
Streamline procedures to increase productivity, reduce errors, and improve overall quality.
Implement best practices and performance metrics to measure progress.
Resource Management:
Allocate and manage resources effectively.
Monitor/Control operational costs while optimizing resource utilization.
Quality Assurance:
Establish and maintain quality control standards to ensure consistent business processes and performance.
Risk Management:
Identify potential risks and develop strategies to mitigate them.
Implement robust business continuity and recovery plans.
Performance Metrics:
Define and track key performance indicators (KPIs) to measure operational success.
Use data/analytics to make informed decisions and drive continuous improvement.
Communication and Collaboration:
Collaborate closely with other departments such as sales, design, customer service, production, product development, marketing, finance, and HR to align operations with overall business objectives.
Communicate effectively with senior management and stakeholders, providing regular updates on operational performance.
Core Competencies and Qualifications
Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus.
Proven 5+ years experience in operations management, with a track record of success in a leadership role.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills.
Familiarity with operations and project management software and tools.
Leadership, team-building, and conflict resolution abilities.
Ability to handle multiple projects simultaneously
Receptiveness to feedback and able to meet deadlines
Strong collaboration and influencing skills
Self-starter and results-driven; Strong financial and business acumen
WHAT WE BRING TO THE TABLE…
Competitive Pay/Benefits
A dynamic team
An open mind for new ideas
Growth…growth and some more growth!
Our Hiring Practices: KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.
About the Company:
KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.
KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.
We believe that everyone should feel confident when purchasing our products no matter your hair type, style, or budget.
APPLY FOR THIS JOB:
Company: South Street Designs LLC
Name: Cristine
Email: