Dropshipping Store Manager

Job Overview: We are seeking a highly self-motivated and experienced Dropshipping Store Manager to independently oversee critical aspects of our online retail business. The ideal candidate will excel in product research, product listing, and customer service, with a proven track record in creating and optimizing high-converting product pages. This role requires autonomy, effective collaboration with our marketing team, and the ability to handle all customer inquiries, complaints, and questions with professionalism and efficiency.
Responsibilities:
1. Product Research:
• Stay informed about industry trends, emerging products, and consumer preferences.
• Conduct thorough product research to identify high-demand items suitable for dropshipping.
• Analyze market trends and competition to make strategic product selections.
2. Product Listing:
• Independently manage the end-to-end process of product listing on various e-commerce platforms.
• Optimize product listings for search engine visibility and high conversion rates.
• Ensure accurate and persuasive product descriptions, images, and pricing.
• Must be able to research and list at a high frequency (several products a week)
3. Customer Service:
• Handle all customer inquiries, complaints, and questions with professionalism and efficiency.
• Ensure timely and effective resolution of customer issues.
• Utilize customer feedback to continuously improve the online shopping experience.
4. High-Converting Product Pages:
• Work closely with the marketing team to create and optimize product pages that maximize conversion rates.
• Stay up-to-date on industry best practices for creating compelling product pages.
• Must be able to optimize the product page using data collected from Shopify, TikTok and Facebook ads.
5. Collaboration with Marketing Team:
• Collaborate with the marketing team to align product listings with overall marketing strategies.
• Provide insights and support for marketing initiatives to drive traffic and sales.
6. Autonomous Operation:
• Operate with minimal interference from the website owner, taking ownership of day-to-day operations.
• Exercise sound judgment and decision-making to achieve business goals.
Qualifications:
• Proven experience in managing a drop shipping store, including product research, listing, and customer service.
• Demonstrated success in creating and optimizing high-converting product pages.
• Strong collaboration skills, with experience working directly with marketing teams.
• Excellent communication and interpersonal skills.
• Ability to independently manage tasks with minimal supervision.
Education and Experience:
• No specific education required
• Must have experience of managing and growing drop shipping stores in the past.
• All that really matters is your work ethic, out of the box thinking and drive to grow sales, profit and grow the brand. Success will be rewarded.