Dynamic Executive Assistant with a Flair for Customer Service, Marketing, and Design – Join Our SaaS Team!

Are you passionate about empowering small businesses through innovative technology and creative marketing strategies? We are a trailblazing Software as a Service (SaaS) company committed to providing small business owners with the tools they need to succeed in today’s competitive market. Our comprehensive suite of marketing tools is designed for ease of use, enabling entrepreneurs to effectively promote their businesses on their own terms. As we continue to grow, we’re in search of an Executive Assistant who is not just adept at customer service and marketing, but also possesses a keen eye for design and a potential background in UI/UX. If you’re ready to contribute to a team that makes a real difference, we want to hear from you

Job Overview:
This role calls for a highly organized, creative, and dynamic individual who will work directly under the guidance of our CEO and co-founder. As part of the executive team, your mission will be to provide outstanding support to our members through various channels, including our in-house support system, chat, social media, and email. Your role will also encompass social media marketing, project management assistance, training development support, and direct executive support to the CEO. A special emphasis will be placed on candidates with an eye for design and experience in UI/UX, as your insights will be invaluable in enhancing our marketing tools and user interfaces.

Core Responsibilities:
Deliver exceptional customer support across all channels, ensuring a seamless and positive experience for our members.
Drive our social media marketing efforts, managing content across platforms such as Facebook, LinkedIn, YouTube, TikTok, Instagram, and Pinterest.
Assist in project management, ensuring tasks are completed efficiently and any issues with our software are swiftly addressed.
Contribute to the development and delivery of training materials, supporting both our team and our users.
Provide comprehensive support to the CEO, aiding in a wide range of administrative and strategic tasks.

Key Qualifications and Skills:
Proven experience in customer support (B2B experience is a plus).
Solid background in social media marketing, with the ability to manage and grow our online presence.
Exceptional verbal and written communication skills.
Strong organizational and multitasking abilities.
An eye for design, with bonus points for experience in UI/UX design.
Familiarity with project management tools and practices.

Working Conditions:
+ Full-time position, requiring a commitment of 40+ hours per week, with potential weekend work.
– Flexibility to adapt to the needs of a fast-paced, evolving startup environment.
– USA Shift Hours

Application Process:

To apply, please send the following to this ad
– A personalized cover letter explaining why you’re the perfect fit for this role.
– A video introduction showcasing your qualifications and enthusiasm for the position.
– Your most recent resume, highlighting relevant experience and skills.

Why Join Us?
By joining our team, you’ll play a crucial role in supporting small businesses worldwide. You’ll be part of a company that values innovation, creativity, and the impact of effective SaaS solutions. We’re looking for someone who shares our passion for making a difference and is ready to take on the challenge of meeting our members’ diverse needs.

Apply now and become a key player in our journey to empower small businesses with the tools they need to thrive!