Dynamic Virtual Client Impact Champion

The Emmerich Group is on the lookout for a driven and exceptional individual to join our team as a Client Impact Champion. With your extraordinary communication skills and a penchant for delivering unparalleled service, you’ll help us continue our legacy of transforming cultures and the performance of our clients.

We create outstanding results…and we’re looking for someone who is extraordinary in their abilities and impact.

In this pivotal role, you’ll:
• Manage client curriculum plans meticulously, ensuring a seamless journey throughout their course.
• Foster lasting client relationships by delivering memorable experiences and exceptional support.
• Collaborate effectively with our coaching team, enabling clients to achieve remarkable outcomes.
• Use your exceptional written and verbal English communication skills to interact professionally with top client executives.
• Maintain accurate client records by overseeing data management and CRM campaigns.
• Respond promptly and professionally to CRM service tickets.
• Conduct inbound and outbound calls to executives with absolute professionalism.
• Organize high-quality events and seminars that inspire and engage.
• Enjoy promotion opportunities readily available for impact players.

We offer:
• Competitive compensation that respects your education, past successes, and work history.
• A dynamic team of supportive and driven colleagues, who like you, are committed to transforming cultures and raising the bar of excellence.
• Quarterly team celebrations to honor and reward employees’ extraordinary achievements.
• Myriad opportunities for personal and professional development—we are champions of lifelong learning.
• The reassurance of joining a company that has consistently turned a profit every year for 32 years, standing strong in good times and bad, without layoffs.
• Bonus incentives for exceeding critical performance drivers.
• Kindle Book Club—we believe in nurturing the thirst for knowledge and becoming better versions of ourselves.

Our ideal candidate:
• Has a track record of success in client support roles, sales, or administrative roles.
• Has exceptional English communication skills, both written and verbal.
• Has proficiency in Microsoft Office.
• Is able to thrive under pressure, meet deadlines, and work independently.
• Has a background in sales or sales management, or similar roles (this would be a plus!).
• Embodies a positive attitude and is committed to continuous improvement.
• Believes in doing the right thing, always.
• Brings the BEST version of themselves to every interaction, creating an environment that is supportive of the team, executives, and clients.
• Is detail-oriented, focused, and committed to delivering work of the highest quality.

This is a unique opportunity to be purposeful and make an impact on a daily basis. For the right candidate, this is the ONLY job you would want—it is the perfect role for the special person we’re looking to bring on our team.

If you are a proactive, detail-oriented, and high-performing professional with a passion for delivering outstanding client experiences, we’d love to hear from you. Send your resume and a cover letter to Click to view with the subject line “Client Impact Champion4444.” In the body of the email, tell us in three sentences why you’re the perfect person for this job.

At The Emmerich Group, we believe that work and life should be playful, purposeful, and prosperous. If this resonates with you, we look forward to hearing from you.

The Emmerich Group is proud to be an equal opportunity employer. While we appreciate every application, please note that only those selected for an interview will be contacted.

Thank you for your interest in The Emmerich Group.