E-Commerce Account Manager

About Us
At Get Claude, we understand that the journey of lifelong learning and professional growth is a dynamic adventure, and we are your dedicated guides on this transformative journey. Rooted in the belief that knowledge is the catalyst for empowerment, we curate an environment that fosters curiosity, innovation, and continuous development.

Our spaceship culture is based on high trust, respect, communication, performance, optimizing for people, and picking up the trash — these, along with our core values, help us in our overarching goal of excellence.

Join us, and together, let’s embark on a journey of discovery, growth, and success.

Our Core Values
The following Company Core Values help us achieve our overarching goal of excellence.

I – Act with Integrity. Trust is earned. Simply put, it’s always doing the right thing, even when no one is watching.

H – Hustle as a team. We make each other better. Be egoless and do whatever is necessary, even if that means cleaning up after another teammate. Be helpful, even if it is not directly beneficial to you.

A – Rapidly Adapt. Problems and obstacles are opportunities to improve personally and professionally. Have the sense of urgency to adapt to changing circumstances. Don’t be afraid to ask questions or seek help.

T – Be Transparent. Communicate clearly, and say what’s on your mind in a respectful way. Be honest and up-front with people. Follow through on commitments.

T – Take personal responsibility. Be reliable. No passing blame. Ever.

Your Mission
As an E-Commerce Account Manager (Builder), you will be accountable for ensuring the success of E-Commerce projects. Utilizing your extensive knowledge of E-Commerce platforms and trends, you will manage E-Commerce projects, develop effective strategies, improve current processes, and, most importantly, help grow the business.

As a Builder, your success hinges on your ability to excel in both collaborative city (company) building and team building. You must possess the skills to create, innovate, and work effectively with others. Builders are accountable, independent, and proactive problem-solvers who excel at learning through experimentation, systematic research, planning, and execution/implementation. Your role goes beyond mere task execution; it also involves shaping the direction of projects. You don’t wait to be instructed on what to do; instead, you leverage your experience, creativity, and innovation to find solutions and drive positive results. You understand that time and resources, both your own and your team’s, are limited, and you can allocate them efficiently.

Building a Company – Just as a city cannot be built, let alone planned for by individual city builders, neither can a company. City builders consult experts in different areas just as a company needs to consult the most appropriate people for a given item of interest. That person could already be on the team, or we may need to find someone external. Your job as a city builder is to take all this input, collaborate with other city builders, and try to build the best city possible. 

By the way, take note of the color BLUE! You might need it later.

Responsibilities
– ECommerce Accounts Management: Manage and grow the accounts of e-commerce clients, which involves increasing sales, optimizing product listings, and improving the overall online shopping experience.
– Data Analysis: Analyze e-commerce data, sales metrics, and performance to identify opportunities for improvement and growth.
– Problem Solving: Resolve issues that clients, as well as direct reports, may encounter.
– Continuous Improvement: Identify obstacles, opportunities, and problems and collaborate with the team to address these.
– Strategy Development: Develop and implement strategies to help internal and external clients achieve their e-commerce goals, whether that’s increasing sales, expanding product lines, or optimizing online marketing.
– Market Research: Stay updated on industry trends, competitive analysis, and market developments to help clients make informed decisions and stay ahead of the competition.
– Collaboration: Collaborate with various internal teams, such as Supply Chain Management, Digital Marketing, SEO and Content Management, Quality Management, and People Operations to City Build.

Your Starship Manifest Requirements
– Minimum of 1 year of experience as E-Commerce Account Manager, MUST have a focus on Amazon, Walmart, eBay, and Faire
– Excellent project management skills, with experience managing timelines, and resources
– Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with clients and stakeholders
– Proven leadership and team management skills
– Must have a deep understanding of how to use E-Commerce tools (Helium 10 or similar) and manage reviews
– Innovate and continuously improve by proactively and consistently identifying OOPs (Obstacle, Opportunities, and Problems)
– Work on open-ended tasks and use judgment to make data-based decisions
– Lead and manage new projects end to end – from conceptualization and initialization to definition and planning to execution to performance and control to project close

What’s in it for you
At Get Claude, we create a stellar culture! Our goal is to build a space where you can discover your full potential and take your career to new levels. We’re here to empower you to excel in your work, like a spaceship ready for success.

– Additional performance bonus (profit sharing) – If you can assist us in discovering and creating new ways to grow on Amazon, Walmart, eBay, and Faire, and then lead a team to put these ideas into action (rather than doing it solo).
– Permanent work-from-home setup
– Flexible work schedule (A few hours overlap with Stakeholders on US Time for collaboration)
– Paid time off
– Annual performance-based salary increase
– Year-end bonus
– Office item reimbursement
– Equipment subsidy
– External training

How to apply
Apply now, and join our crew as we explore new frontiers and chart a course to the stars!

– Send your application using the link – Click to view/app7NwwAXu0h3NTtW/shrrPhalrcg1fk795
– Please be reminded that only submissions using the link will be reviewed, and shortlisted applicants will be contacted.