WE ARE HIRING!
Job Position: E-COMMERCE AMAZON VIRTUAL ASSISTANT
Work Arrangement: Permanent WORK FROM HOME
Work Schedule: Day shift, fixed weekends off
ABOUT THE JOB:
To effectively manage and optimize our Amazon, eBay, Shopify and other e-commerce accounts, ensuring consistent growth, improved seller metrics, and exceptional customer service.
Account Management
– Oversee and manage Amazon, Shopify, eBay, MyDeal, Catch and other e-commerce channels
– Manage back-end product database using Maropost (Formerly Neto) e-commerce platform
– Handle range management, including listing creation and regular updates.
– Ensure competitiveness in the marketplace by implementing strategies such as min-max pricing.
Sales and Customer Service
– Drive sales and handle customer inquiries and issues.
– Manage warranty processes, including issuing RAs and return labels.
– Review listings to identify and rectify any issues such as content errors or suppressed listings.
Content Optimization
– Enrich listing content for better visibility and conversions.
– Curate product content for marketplaces and websites, collaborating with suppliers and specific teams (e.g., working with Code M on iPhone 15 images for The Iconic).
– Address and correct any listing and content errors.
Graphic Design
– Resize images to fit platform requirements.
– Design and enhance graphics for listings and promotional materials.
Inventory Management
– Maintain optimal stock levels to prevent stockouts or overstocking.
– Manage FBA inventory, replenish stock as needed, and address any aging stock issues.
Pricing and Sales Strategy
– Update pricing regularly and execute sales promotions.
– Review product competitiveness and make recommendations
– Assist with price book maintenance
Strategic Planning
– Develop and implement strategies to boost conversions on marketplaces.
– Create and execute Amazon advertising plans.
– Identify and implement actions to enhance seller metrics on marketplaces.
Software Proficiency
– Familiarity with Klaviyo, including working on improvements like EDM design.
– Collaborate with suppliers and other teams using various tools and platforms.
QUALIFICATIONS:
– Minimum of 3-5 years managing Amazon and e-commerce accounts
– Strong proficiency in range management, listing creation, sales, and customer service
– Experience in graphic design, image resizing, and using tools Photoshop
– Ability to develop and implement strategies to increase conversions and improve seller metrics
– Capable of working independently, making informed decisions, and taking initiative
– Effective in collaborating with suppliers and internal teams to achieve desired outcomes
– Strong emphasis on following and improving processes for efficiency and effectiveness
– Experience using Maropost / Neto or similar e-commerce platforms will be highly regarded but not essential
Send us your updated resume/CV through this email, .
APPLY FOR THIS JOB:
Company: Eazy Desk, Inc.
Name: Lab7 Digital Agency
Email: