ABOUT THE JOB:
We are seeking a skilled and experienced E-commerce General VA to join our team and provide comprehensive support in managing various aspects of our online store operations. The ideal candidate should have a strong background in e-commerce and possess the skills necessary to handle tasks ranging from product management to customer service and marketing.
Sorting Collections & Products
– Organize and categorize products within the e-commerce platform to enhance user experience and navigation.
Product Import Spreadsheets
-Assist in the management and import of product data using spreadsheets, ensuring accuracy and completeness.
Email Marketing Campaigns
– Plan, create, and execute weekly/bi-weekly email marketing campaigns targeting segmented customer lists.
SEO Blog Creation & Research
– Generate SEO-friendly blog content related to products, industry trends, and relevant topics.
Customer Service
– Respond promptly to customer inquiries, provide product information, process orders, and resolve issues to ensure customer satisfaction.
Social Media Management
– Schedule posts and create social media calendars to maintain a consistent online presence.
– Engage with the audience on social media platforms.
Video Editing & Subtitles
– Edit videos for product promotions or informational content, including adding subtitles for enhanced engagement.
Event Planning
– Assist in planning and organizing e-commerce-related events, promotions, or sales.
Customer Loyalty Program
– Manage and promote customer loyalty programs to enhance customer retention and engagement.
Customer Feedback & Reviews
– Monitor and manage customer feedback and reviews, encouraging positive reviews and addressing concerns.
Data Entry & Reporting
– Perform data entry tasks and generate reports to track key performance metrics and insights.
Qualifications:
– Minimum of 2-3 years of experience as a Shopify Virtual Assistant
– Proficient in e-commerce platforms such as Shopify, spreadsheet management, and email marketing software such as Mailchimp/Klaviyo or anything similar
– Strong organizational and multitasking abilities.
– Excellent written and verbal communication skills.
– Comfortable with video editing tools and various e-commerce management tools.
– Proactive and self-motivated, able to take initiative and work independently.
Company Benefits:
– Competitive Salary Package
– Punctuality Bonus
– Attendance Bonus
– Electricity Allowance
– Internet Allowance
– Free Lunches on Wednesdays
– Private Health Care or HMO
– Permanent Work-from-Home
– Day shift schedule (Monday-Friday, 7AM – 4PM PH Time)
– Fixed weekends off
– Paid Australian & and Philippine Holidays
– Paid Vacation and Sick Leaves
– Company Engagement Activities (e.g. get-togethers and team-building activities)
Send us your updated resume/CV through this email, .
APPLY FOR THIS JOB:
Company: Eazy Desk, Inc.
Name: Nestle Java
Email: